Project Manager Management
Resume:
ANIL SHARMA
** ********** ****** ***: (***) ***- 2474
Monroe Twp., NJ 08831 Cell: 845-***-****
Email: *******@*******.***
Career Summary
A seasoned Project Manager, Infrastructure Manager and an Enterprise
Architect with over Twenty years of working experience in technology
sector. During my career at Fortune 500 companies such as Merrill
Lynch/Bank of America, Keane, Sun, AXA Equitable, and IBM, I
successfully led and directed multi-functional ongoing projects. This
included leading the team through the software development life cycle,
managing liaisons with all peripheral teams such as verification,
documentation, formulating/developing underling architecture reference
policies and system/business analysis. I am a team builder, motivator
with strong technical, interpersonal and leadership skills,and a
proven track record in project management, system implementation, and
administration. Demonstrated success in technical and business
communication skills (written/oral) through the release of large
systems across multi-site, multi-cultural development groups.
Key Accomplishments:
. Managed numerous large scale Windows 7 Migration projects across
Enterprise (2000 plus Servers & 40,000 Plus Workstations)
. Successfully implemented and designed the Tumbleweed Secure File
Transport environment using SSH and SSL which reduced Axa Equitable
Total Cost of Ownership (TCO) by $1M.
. As project manager at Alcan Aluminum Ltd, lead a multi-site, multi-
functional project (budget approximately 40 million dollars) of almost
100 developers/administrators to setup global Lotus Notes
infrastructure in Europe and Canada.
. Consolidated over 40 Notes Domino Wintel servers to 4 Sun Solaris
servers saving over $2 million in software licenses cost.
. Managed and coordinated large migrations (over 80,000 Lotus Notes
users to release R5) during my tenure at IBM.
. Awarded certificate of achievement for meeting all SOX compliance and
regulatory requirement for year 2005/2006/2007.
EDUCATIONAL BACKGROUND AND CERTIFICATIONS
. Computer Institute of Canada (1989)
. University of Ottawa - (1988)
. Excellent implementation knowledge of Enterprise/Web/Client Server
systems using JDK, J2EE (JSP, JDBC, EJB, Java Beans, Servlets), Web
Services, HTML, XML, SOAP
. Extensive experience with Mercury Project and Portfolio Management
Center (Mercury Resource and Time Management), and CA Clarity
Resource Manager module
. Familiar with SDLC, CMMI, ITIL, TOGAF, RUP, PMBOK, Six Sigma, HIPPA
and Sarbanes Oxley Act
. Lotus Notes certification (CLP) R3.x, Thru R6.x
. In-depth knowledge of LAN/WAN, Mainframe, Midrange and Client Server
systems
. On-going technical courses including: Cisco, Unix, AIX, Active
Directory, Meta Directory, LDAP, BEA Web Logic and Sarbanes Oxley
Section 404 maintenance procedures and Risk Navigator
EMPLOYMENT HISTORY
Merrill Lynch - Bank Of America Feb. 2010 - Present
Global Wealth Management - Senior Technical Project Manager
As a senior PM at Merrill, I am leading multiple roles (Service Delivery
Manager for Infrastructure Products and Release Manager for Managed
Desktop) within the Core Technology Services (CTS). My current roles
consist of defining the business of IT through Service Delivery processes
and lead a team of Release Managers of Windows 7 migration effort
across GWIM along with following's:
. Clearly define the content of Services
. Cleary define the roles and responsibilities of customer, user and
Service Provider
. Set expectation of service quality, availability and timelines
|Ensure that systems, processes and methodologies as specified are followed to ensure effective |
|control and support of service delivery |
|Build Service relationship with client |
|Provide reports to an agreed schedule, including management and account performance reports |
|Work with division management in learning to develop ideas for growth of both individual client|
|account and division as a whole |
|Communicate regularly with clients and technical staff about client satisfaction issues, |
|expectations, and project potential |
|Ensure provisions of plans and contracts are being carried out by technical staff |
|Conduct ongoing technical team meetings to discuss projects, Business Continuity Planning, |
|Risks, Impact, Problem Tracking, Report Status of Mitigation and Action Plan up to senior |
|Management. |
| |
|Release Management side of the role and responsibilities include: |
| |
|Create required project management, system life cycle and compliance validation documentation, |
|ensuring approvals of documentation is completed and documents are stored appropriately. |
|Confirm and ensure Project scope management and appropriate change request. |
|Coordination of project activity, including meetings/updates, design and execution of test |
|plans, validating systems and processes. |
|Partnering with BOA IT organizations to complete projects and documentation, and manage vendors|
|as necessary. |
|Ensuring project progress, status reporting and milestones are completed before base line |
|dates. |
|Ensuring project timelines are managed and project details in Clarity tool are maintained. |
|Track, schedule and manage issues to ensure IT commitment dates and project deliverables are |
|met. |
|Ensure delivery of projects within requested timeframe and budget. |
|Consistent and ongoing timely communication of project status to project sponsors and |
|stakeholders. |
| |
Global Stations (An Exxon Distributor) April 2009- Feb 2010
Sr. Enterprise Architect/Infrastructure Manager
As an Enterprise Architect/Infrastructure Manager I am responsible of
managing day to day lights on activities along with company revenue growth
profitably and Optimize Costs of continuing operations. Other broad
responsibilities are:
. Directly responsible of managing and supporting Wintel, Middleware and
Security Environments.
. Areas of responsibility include design integration of the
following: Enterprise backup solutions, Active Directory design,
storage area network integration, software baseline
creation/maintenance and integration of high availability
solutions.
. Responsible of collecting, analyzing, and managing performance
and capacity data for identifying trends in order to optimize
overall windows environment performance.
. Increase focus on Business SLAs
. Bundle services into end to end solutions, not focus on
individual transactions or headcount
. Focus on complete problem resolution; reduce meantime to resolve
. Provide tiered SLAs tied to specific business needs
. Increase stability in the environment
. Consistent, improved and measured service quality (availability,
response time, first-time resolution, etc.)
. Improved tools and processes by leveraging vendor "best
practices" and tools
. Continuous performance improvements in the operating environment
. Clear and timely performance reporting
. Provide technical direction for the development, design, and systems
integration across multiple client engagements from definition phase
through implementation.
. Apply significant knowledge of industry trends and developments to
improve service to our clients.
. Easily recognize system deficiencies and implements effective
solutions.
. Suggest alternative technical solutions to meet client requirements
more efficiently, and/or with greater reusability, and / or longer
life.
. Create and executes development plans across multiple projects and
revises as appropriate to meet changing needs and requirements.
. Keep project manager well informed of status of development effort and
serves as liaison between development staff and project manager and/or
client across multiple projects.
. Identify reusable code required for our code library and ensures the
high quality creation of the code.
. Define, communicates and enforces coding standards.
. Manage multiple technical teams within budget and project schedule.
. Assist in sales efforts from a technical perspective.
. Consistently deliver high-quality services to our clients
Keane Consulting July 2008- April 2009
Infrastructure Solutions Manager/Program Manager
Managed and supported number of major Keane clients with respect to
infrastructure assessment, problem resolutions, and new business
opportunities.
. Specialized in building, leading and managing IT solutions teams
which have won very large and very complex deals including clients
such as Morgan Stanley, Pfizer, Fidelity, and Goldman Sachs.
. Reviewed Infrastructure Risk Assessment documentation describing
current strengths and weakness.
. Provided infrastructure support to key issues related core
infrastructure and applications.
. Engaged Managers and key Stakeholders to clarify and define
Infrastructure Risk Assessment.
. Engaged team of Technical Architects/Leads, Administrators,
Developers and infrastructure folks to resolute key issues.
. Provide technical leadership for supporting WebSphere/WebLogic across
distributed environments.
. Provided support for OLTP Oracle 8.1.7/9.2.0 databases
(Production/Development/QA instances) in Windows/2000 and Windows/2003
platforms and Oracle 8.1.7/9.2.0 databases for Datawarehouse project in
IBM AIX machines with SAN from IBM (Shark).
. Migrated OLTP Oracle databases to 10g (10.2.0.4) version. Currently
support the Production/Development/QA 10g instances on Windows 2003
servers.
. Installed, configured, patched, upgraded and supported Oracle products on
Windows and IBM AIX server.
. Coordinated all patches application in the Oracle databases (Oracle
Security Patches) and SQL Server databases as well as the Windows
patches in the database servers. We have several software upgrades
that I am directly involved like the Oracle security patches and the
SQL Server Cumulative hot fixes
. Strong and Thorough understanding of Disaster Recovery components
and procedures
. Hands on experience with Storage Area Network technologies and
Hardware and the leading vendors (EMC, IBM, HP, Cisco, McData,
Brocade, DataDomain, NetApp)
. Responsible of Plan, Present, Design and Architect current,
interim and future Storage Technologies growth & upgrade cycles
using cost effective methodologies working with multiple teams
(Storage, DBA, Servers, Networks, and Applications)
. Plan and maintain SAN Disaster Recovery/Business Continuity
components and procedures
Sun Micro Systems April 2008- June 2008
Program Manager (TELUS, Canada)
As a Program Manager my role with TELUS was to provide expertise to perform
business analysis to define formal Service Oriented infrastructure (SOI)
Program management documentation that will drive The TELUS SOI deployment.
. Reviewed TELUS documentation describing current SOI initiatives and
plans
. Engaged TELUS Program Manager and key TELUS Stakeholders to clarify
and define the SOI Program Charter, scope and deliverables
. Engaged TELUS Program Manager and key TELUS Stakeholders to define SOI
Program Business Requirements and priorities
. Engaged TELUS Program Manager and key TELUS Stakeholders to define SOI
Program Project Plan
. Performed SOI business analysis to refine TELUS SOI business
requirements and priorities
Sun Micro Systems October 2007- April 2008
Business Analyst (Shoppers Drug Mart)
As a Business Analyst, helped identify customer (Shoppers Drug Mart)
requirements for the Identity Management (IDM) solution.
. Liaison between client subject matter experts and the development team
in order to elicit, analyze, communicate and validate Identity
Management solution requirements and changes to SDM business
processes, policies and information systems. Applied SUN delivery
methodology standards in the creation of solutions, understanding
client tactical plans and goals and expressing business requirements
in terms of the function to be performed by the solution.
. Identified business problems and opportunities in the context of the
requirements and recommended solutions that enabled the organization
to achieve its goals by implementing Sun Identity Management software
solutions (Directory Server, Identity Manager).
. Responsible for leading business requirements definition to successful
completion, including the discovery, analysis and documentation of
business requirements, process flows, use cases, test and training
plans.
. Conducted customer and market needs analysis, develop detail product
and internet systems requirements and manage all stages of business
requirements from initial research to user acceptance testing.
. Other responsibilities included overseeing business to system
knowledge management and assisting in overall system design from user
interface through backend processes.
Technical Project Manager (CareStream Health Group)
As a Technical Project Manager at Carestream, was responsible for a multi-
cultural, multi-site, Lotus Notes Domino Project with the infrastructure
budget of over $1.5 million dollars a year plus multi-year Operational
Management support of the regional datacenters.
. My key responsibility was to coordinate Carestream's initiatives to
establish a Lotus Notes/Domino infrastructure fully-independent of
Kodak.
. Managed a team of Technical Architects/Leads, Administrators,
Developers and infrastructure folks.
. Forecast and Demand Analysis; analyses growth of the new environment
and new service requirements ensuring smooth, timely integration into
the Carestream's existing network.
. Implemented Orchestria Message Server Control providing complete
monitoring and control of all internal, inbound and outbound messages.
Configured centralized and secure administration of policies and event
collections, role-based security, interactive dashboards and reports.
. Established a Lotus Notes/Domino redundant environment consisting of
Mail/Calendaring, IM, Blackberry, External Email Services,
SPAM/Content filtering, Anti-Virus and Notes Applications. The
objective of this project was to migrate existing 7000 mail users and
Carestream specific Lotus Notes applications (~ 3000) to an
independent Carestream infrastructure within the US and other global
datacenters
Moody's Investors Service June 2007- September
Infrastructure Architecture (Consultant)
As an Infrastructure Architect at Moody's I was responsible for developing
a future state test environment based on the Moody's current Production and
QA testing methodologies and develop/establish an End to End (E2E)
/integration testing environment solution. This position required a
conceptual Infrastructure option of Physical Infrastructure model and High-
level sizing data recommendation along with creation/execution of test
cases scenario based on Moody's core applications to ensure quality
delivery of ongoing software maintenance and enhancements. Partnered across
IT and with assigned business lines to test new or existing software,
ensuring business testing requirements were met.
. Created and provided E2E testing /integration environment vision to
appropriately align IT to strategic business needs.
. Developed architectural design of technical infrastructure, made
recommendations for updating infrastructure to accommodate new
applications, and document installation/configuration of systems.
. Defined Release Management, Configuration Management and E2E testing
procedures and strategies; architected efficient and effective testing
solutions across multiple hardware/software and application computing
environments.
. Ensured necessary upcoming projects were hosted in new E2E testing
environment meeting business testing needs. Provided expertise in many
technological areas pertaining to database technologies. Collaborated
with business analysts and project teams in defining/clarifying
functional and technical requirements.
. Designed/Architected and implemented database solutions that worked
well within the existing enterprise.
. Participated in defining and promoting 'best practices' relating to
database development to the organization.
. Worked concurrently on several product development projects with
development engineers to review and recommend possible optimizations
to database design and development code. Performed analysis and
reviews on complex applications being released into production.
. Worked with DBA team to implement relational models and assist in
Capacity Planning and performance tuning and release implementation.
. Represented the database team in project meetings and participated as
a major contributor in complex development projects.
AXA Financial 2000 - 15 May 2007
Enterprise Architect
As an Enterprise Architect and Project prime, worked on various ongoing
projects that encompassed managing overall project performance, and
producing high quality deliverables on-time, within budget including
project scope, cost, schedule, and contractual deliverables. Responsible
for planning, tracking, change control, SLA, risk management and meeting
departmental strategic e-Business initiatives that included middleware,
mobile computing, security, and production support.
IBM USA 1999 - 2000
Senior Systems Analyst/Project Manger
In this role, I was responsible for providing full solution support to
Lotus Notes HUBs and MTAs Infrastructure including network designing,
testing, troubleshooting, implementing, configuring, migration, rollout,
deployment and client liaison.
COMPAQ CANADA 1997 - 1999
(Formerly Digital Equipment of Canada)
Senior Systems Analyst/ Project Manager
This project was a multi-cultural, multi-site project to plan, implement
and deploy global Lotus Notes email, daily Notes/NT operational and
administrative support for Alcan Aluminum Ltd.
BELL CANADA/SYGMA INC. 1995 - 1997
Senior Analyst
Lotus Notes Server Manager
As a Senior Analyst, provided Notes Server Management support throughout
the Ontario and Quebec regions
Languages: English and some French
References available upon request
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