Customer Service Supply Chain
Resume:
BRIAN B. DONALDSON
Lebanon, OH 45036
*******@*****.***
OBJECTIVE:
My objective is to earn a position in the supply chain field that will allow me to use the
experience and education I have acquired to improve a firm’s competitive standpoint within
its industry.
EDUCATION:
Michigan State University, East Lansing, Michigan
Bachelor of Science in Supply Chain Management.
August, 2000 - May, 2004
EXPERIENCE:
Ameda/Evenflo Company Inc, Miamisburg, Ohio
Supply Chain Planner - June 2008 to present
• Worked with both internal and external teams to transition Ameda ownership from Hollister to Evenflo.
• Manage and control inventory levels for numerous raw and finished good parts across various locations
including North America, Europe and China.
• Successfully helped launch Ameda Breastfeeding products into mass retail market.
• Coordinate weekly New Sku Tracker meetings with cross functional teams in effort to launch new
products on time.
• Supervise and participate in annual physical inventories at both 3PL distribution warehouse and foreign
finished goods manufacturer.
• Work daily with logistics, customer service and external suppliers to ensure production is uninterrupted.
• Serve as an operations liaison between sales, purchasing, customer service and suppliers to ensure
clear communication and effective execution.
• Participate in various problem solving activities including running weekly shortage meetings with first tier
supplier.
Multi Packaging Solutions, Lansing, Michigan
Production Planner - August 2004 to June 2008
• Planned jobs for production to ensure all required materials are available to produce finished goods.
• Monitored production process to ensure timely shipping schedules are met.
• Interacted daily with production scheduler to guarantee on time delivery schedules for open orders.
• Develop and maintain consistent communication between customer service and production.
• Helped develop and implement a company finite scheduling software package as part of a specially
selected team of experts.
• Initiated purchase orders for custom jobs, which may involve outside sources.
• Worked with internal team to satisfy the customer and improve internal efficiencies.
General Motors Service Parts Operations, Grand Blanc, Michigan
Supplier Manager/Project Analyst/Financial Analyst - June 2000 to August 2003 (Internship)
• Purchased and expedited parts daily to all GM nationwide facilities including Canada.
• Managed supplier shipping performance and coordinated transportation requirements utilizing the
Schneider Logistics CVN system.
• Communicated daily with suppliers, engineering, and purchasing resolving contract disputes and
scheduling issues.
• Analyzed sales requirements and resolved any product related issues.
• Created project diagrams and documentation for management review.
Worked with Mercia Consultant analyzing software run times and updated
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forecasting statistics.
Managed vital record relocation.
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