Customer Service Baton Rouge

Debra Anderson

**** ******* ******

Baton Rouge, LA 70802

225-***-****

Email:**************@*****.***

Objective

To acquire an entry level position utilizing knowledge and experience as a Paralegal.

Relevant Skills

• Windows 98, Microsoft Office 2007, Microsoft XP, Microsoft Power Point

• 10 key by touch

• Bookkeeping procedures

• Financial records preparation

• MS Excel, Financial spreadsheets and balance sheets.

• Legal Research

• Legal Document preparation

Education

Associate of Science in Paralegal Studies

Graduated February 2012

Colorado Tech University, Colorado Springs, CO

Software Applications Capabilities

• Abacus Accounting

• LexisNexis

• Westlaw

Employment History

November 2010 to June 2012

Thelma Pettis - Caregiver

Certified PCA, DSW

Duties: Provide patient care, perform light housekeeping, assist patient with

personal needs such as bathing, eating, dressing and driving to appointment and

social events.

June 2005 to November 2010

R & L Inspections, Baton Rouge, Louisiana

• Safety Inspector – Motor Vehicles

• Duties: Inspect all vehicles for safety specification and requirements of state

mandates

• Calibrate all equipment for proper usage

• Interact with customers and handle any concerns of motor vehicle violations

• Maintained state required records for inspection station.

• Entered customers information into computer system

• Balanced daily operation sheets

May 2003 to March 2005

Family Dental Care, Baton Rouge

• Office Manage/Receptionist

• Duties: Answered telephone

• Maintained patient charts and financial records

• Charted patient’s procedure by dental codes and dental classification

• Instrumentation in oral procedures and preventative methods

• Consulted patients on future dental treatments and new procedures

• Schedule appointments and follow-ups

December 1996 to May 2002

Walgreens Pharmacy, Baton Rouge, LA

• Sims Coordinator/Customer Service Clerk

• Duties: Supervised 8 to 10 employees,

• Balanced cash reports for each cashier at end of shift

• Prepared financial records for monthly audits and yearly financial reports and

forecasts

• Prepared and verified daily deposits and bank receipts

• Prepared records for inventory and order of products for all departments

• Received weekly shipment for store’s inventory

• Expense records for office supplies and store merchandise.

• Operated cash registers and provided customer service to customers on vast

products in store

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