Assistant Manager

CLARE WILLA

*** ********* *****, ************ ** 322**-***-*** 6643 (cell) *******@*****.***

LEGAL ASSISTANT/ MORTGAGE – FHA HUD Post Closer; Short Sale Negotiating

Specialist – FNMA/FHA HUD

Accomplished, dedicated, and highly organized Legal Assistant with extensive

knowledge and experience in legal research.

Reputation for processing client legal documents in an efficient and precise

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manner

Ethics oriented with a demonstrated commitment to excellence

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Proven ability to thrive in a fast-paced environment through advanced multi-

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tasking skills

• Avid Team player – works well with others

• High achiever in a goal oriented environment

PROFESSIONAL EXPERIENCE

Bank of America

Full Time Employee September 25 2011 – November 28 2012

FHA Phase 1 Short Sale Negotiator

• Responsible for reviewing documents required by investor groups in regards to

short payoff of home loans

• Ensure accuracy of financials by reviewing income and expenses and inputting

into system data, such items as pay stubs, tax returns (as necessary), bank

statements, credit reports and various other forms of financial documentation to

determine eligibility for hardship assistance

• Communicate effectively with agents and borrowers through email and telephone

• Order appraisals and Title

• Submit for Investor Approval if required

• Advise Agents on acceptable selling price based on value of home and offer of

short payoff

• Manage large portfolio of loans and prioritize them based on time frame and

urgency

• Ensure Investor Policies & Procedures are adhered to

BANK OF AMERICA

Contractor through Solomon Page Agency, Jacksonville FL March 2011 – September

2011

FNMA Short Sale Negotiator

• Responsible for ensuring Short Sale Properties active

• Negotiate with Real Estate Agent on the sale of the property

• Negotiate miscellaneous fees

• Analyze offers to determine if selling price meets the investor’s guidelines

• Submit for investor Approval and initiate Approval Letters

BANK OF AMERICA

Contract through Solomon Page Agency, Jacksonville FL, Sept 2010 - March 2011

Post Closing Retail Mortgage Loan Specialist (FHA/HUD Loans )

Responsible for reviewing closing documents for accuracy, ensuring compliance

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with FHA loan program guidelines, requirements, state and federal lending laws,

review Truth in lending documents,HUD-1, Loan Application, Appraisal, Credit

Reports etc for accuracy; correspond with settlement agents, Branch,

Underwriters and special projects as needed.

Reviewing and resolving paperless loan file defects by using system tools,

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(Pinnacle, Apex, DTS (Deficiency Tracking System) and Apex (Apex Defect

Manager). Review defects to see if they are true defects by verifying all

documents from iPortal imaging system and making contacts with the Title

Agents, associates at the branches and the borrower as a last resort by phone,

email or Courier. Send a letter in order to receive the corrected documentation to

clear up defects and have the loan insured thru FHA (Federal Housing

Association) before 60 days of the loan closing.

FIDELITY NATIONAL FINANCIAL, Jacksonville FL April 2010 - Aug 2010

Legal Assistant – Contractor through Reichard Staffing

Assist Attorneys in investigation of Title claims by executing the following;

Title Search

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Order Appraisals

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Order Agency agreements

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Obtaining County Tax and records

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Research in Lexis Nexis

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Review and verify Deeds, recorded mortgages, Policies and Commitments

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Prepare Legal Correspondence for Claimants and Agents

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Prepare Tymetrix invoicing - computer based invoicing system for outside

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Counsel

Document Review

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Fax, Copy and mail documents as needed

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LERNER SAMPSON & ROTHFUSS, Cleveland, OH Sep 2007 - Dec 2008

A legal professional association that represents various financial institutions for

residential and corporate foreclosure/bankruptcy.

Legal Assistant

Coordinate, monitor, and review Pre-Foreclosure documents prepared by legal Counsel

and process all required documents for filing.

Collect all delinquent taxes related to foreclosed properties

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Receive, record, and route incoming legal documents

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Process and serve Foreclosure Complaints to defendant parties and the

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courthouse

Review Motions, Notices, and Affidavits prior to transferring to the courthouse

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and defendant parties via process servers

Discontinue or hold procedure for bankruptcy cases - hold files that are

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undergoing bankruptcy or have filed for bankruptcy

Fax, copy, and mail documents as needed

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Answer incoming calls, correspond with magistrates and Title companies as

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required

MOYER PARALEGAL SERVICES, Cuyahoga Falls, OH Dec 2007 - Dec 2008

A virtual contract paralegal service that specializes in bringing better service to clients,

reducing workloads, and providing attorneys with a higher profit margin.

Legal Assistant (Freelance)

Assist in legal research, review of legal documents, and client consultations.

Analyzed and researched legal documents for cases pending litigation.

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Interviewed clients to document facts and background information.

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EDUCATION

Certificate in Paralegal

National Paralegal College, Online

Select Coursework: Business Law and Bankruptcy, Intellectual Property, Contracts,

Legal Research Writing and Civil Litigation, Wills, Trusts and Estates, Professional

responsibility and legal Ethics, Torts and Personal Injury, Real Property, Advanced Civil

Litigation.

Diploma Social Work, Graduate

University of Zambia, Lusaka, Zambia

Select Coursework: Social Policy, Sociology, Introduction to Public Speech, Research

Methods in Social Science, Women and development.

ADDITIONAL INFORMATION

Currently enrolled and concluding Paralegal Education Online

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Contact this candidate