Customer Service Manager

SHYLER J. MATHIS

**** ******* **. ********* 618-***-****

Bolingbrook, IL 60490 Email *******@*******.***

Objective

To attain a position as a valued member of your team where I will utilize my skills, education, experience and work ethic to help people and assure this company’s success.

Professional Experience

Waiter/Busboy/Cook April 2007 to present and May 2006 to Sept 2006

Midland Inn Carbondale, IL

- Assist patrons by seating and serving them and cooking in a very busy restaurant.

- Train other employees in good customer service techniques.

- Troubleshoot various problems and issues that occur when working with the public and find solutions.

- Help with a variety of other functions and tasks critical to operating a successful business.

Personal Trainer October 2006-December 2006

LA Fitness Mesa, AZ

- Designed and executed workout routines for a variety of clients.

- Assisted clients with weight loss, mass gain and general fitness programs through specific diet and activity routines I created and utilized.

Left position to return to Midwest.

Shift Manager August 2005 to May 2006

McDonald’s Carbondale, IL

Shift Manager June 2002-August 2003, December 2004-August 2005

McDonald’s Pinckneyville, IL

- Completed all tasks necessary to keep a busy and successful restaurant operational for 12 hour shifts with minimal crew present.

- Performed employee management duties including hiring, disciplining and promoting employees as necessary.

- Trained employees to work as a team with and for the customers.

- Provided timely, high-quality service and order completion for customers.

Additional Experience

Independent personal trainer August 2006 to present

- Work with individual clients creating personalized diet and fitness programs to assist them in meeting their training and fitness goals.

- Deliver and modify training as the needs and goals of clients change.

- Motivate people to exercise, eat properly and take other steps necessary to attain their desired resulted.

- Instruct and lead individuals of various ages and abilities in cardiovascular and other exercise activities, stretching and strength training.

I am avid about personal fitness. I participate in an extensive daily workout encompassing weightlifting, running, strength training and cardiovascular elements. I am a competitive athlete, participating and winning numerous awards running races of varying distances including one-mile, 3K, 5K, half-marathons, marathons and even 12-hour races.

Education

Bachelors in Exercise Science (Education and Human Services) August 2006

Southern Illinois University

Carbondale, IL

Associate in Arts May 2004

Rend Lake College

Ina, IL

References

Brad Blakey

Nurse anesthetist

3 Douglas Road

Herrin, IL 62948

618/830-1653

David Stanton

Perry County state’s attorney

633 E. Water Street Pinckneyville, IL 62274

618/357-6905

Tara Bird

Medical biller 4417 N. Lake Road Pinckneyville, IL 62274 618/318-5502

Contact this candidate