Customer Service Assistant
Resume:
Mathey F ATTIGLAH
Washington, DC 20011
*********@*****.**
EDUCATION
UNIVERSITE DU BENIN UNIVERSITE DU BENIN LADO INTERNATIONAL COLLEGE
TOGO (West Africa) TOGO (West Africa) 2233 Wisconsin Ave NW
Faculty of Arts and Humanities National Institute for the Sciences Washington, DC 20007
English Department of Education: Teachers Training Department
November 2012: TEFL Certificate: 13.5 CEU’s/135 hours instructional professional teacher training program.
January 2002: Master’s degree in English Literature : Specialization: American Literature.
July 2000: Bachelor’s degree in Education: Subject Field: English and French Teaching.
July 1999: Bachelor’s degree in Arts; Major: English.
July 1997: General Education Diploma.
July 1995: Senior Secondary School Baccalaureate: Course of study: A4; Philosophy and Arts in French.
PS: All credentials Evaluation Report from World Education Services (WES) is available upon request.
EMPLOYMENT HISTORY
May 2003-Present: Working part-time as a free lance French Language Tutor; French-English/English-French
Translator/Interpreter with various translation agencies and Law firms for legal, business
And federal contracts involving legal and civic document translations and
interpretation for
The USCIS interviews.
November 2010- Present: Working part-time as Receptionist /front desk clerk for the BF Saul office Facility
in
Bethesda. Answer and direct exterior and interior phone call accordingly. Provide a
Complete costumer service to the BF Saul property Management and all tenants of the
Facility. ID check, log in and announcement of visitors and contractors.
August 2005-December 2009: Worked as an Assistant English-French Translator/Interpreter for le Perroquet
Language Consulting . Participated and conducted translation during Immigration
And legal interviews. Translated legal and domestic documents for administrative purposes.
July 2003- August 2005: Worked for The Towers Condominium in Washington DC as a Front Desk Clerk.
Offered a complete customer service to the residents, visitors and contractors of the
Condominium by addressing and directing phone calls effectively.
January 2000-April 2002: Worked as an Interpreter/Translator for the International Mission Board of the
Southern Baptist Missions in West Africa from French to English/English to French and
Mina or Ewe. Served as an interpreter and travel guide during mission related researches
through Togo; Ghana and Benin.
Translated during International Conferences in Ghana; Seminars and Workshops involving
missionary volunteers from Canada and the United States in formal and informal settings.
January 1999-April 2002: Worked as a French tutor for various American outreach Mission Organizations in the
Sub-west African region.
September 2000-June 2001: One year of secondary and high school English/French teaching program in Togo.
September 1999-December 2001: Worked part time as an assistant advisor at the Admissions Office of the French
English,Spanish and German Departments of the Faculty of Arts and Humanities at the
University of Lome inTogo: Assisted the General Advisor and Coordinator in the admission
and the orientation of freshmen students in the Foreign Languages Departments.
SPECIAL SKILLS: Fluent in French and English. Speak Spanish and possess the MS Office-Excel
Computer knowledge. Currently certified in First Aid, CPR and AED.
Contact this candidate