Manager Active Directory

Mark Gauci

***** ******

Taylor, Michigan *****

Cell: 734-***-****

Email: *********@*****.***

OBJECTIVE: A computer networking specialist of 9 years seeking advancement within the network administration industry.

CERTIFICATIONS AND DEGREES:

Associates of Applied Science in Computer Information Systems

Associates of Applied Science in Network Administration

Certified Cisco Networking Associate (CCNA) (expired 07)

Microsoft Office User Specialist Word 2000 (MOUS Word 2000)

PROFESSIONAL EXPERIENCE:

Sanford Brown College / Career Education Corporation 11/09 – 08/11

Department Head of IT/Facilities/Security

• Designed and deployed a start-up academic campus in November 09 and since then support staff and students

in all areas of Facilities, Security, IT as layer 1, 2 and 3 level support.

• Maintain Symantec Backup Exec with robotic Quantum robotic library, Keyscan System 7 swipe badge

system and burglar alarm system featuring Present 3 technologies, Pelco security camera DVR, Cisco Call

Manager and Communite voicemail.

• Setup and maintain network infrastructure including Aruba Wireless, 2 Active Directory Domains (corporate

and academic) with group policy and login scripts.

• Utilize Service-Now ticket system

• Ground school to Corporate Liaison assisting with 2 major projects. I am assisting with re-designing ticket

system for Ground School IT and an overhaul of academic domain to take advantage of single sign-on.

Currently students email is spread across 3 domains and 2 forests.

• Manage Janitorial and Security staff.

• Participates in weekly Campus Leadership and Director Meetings.

Secure-24 Southfield, MI 1/08 – 8/09

Helpdesk/Systems Administration

• Troubleshot and diagnosis Microsoft Server 2003, supporting multiple datacenters. System Administration

duties include system monitoring, securing active directory, and management of exchange servers.

• Supported Citrix, RSA tokens, Windows 2003, Blackberry Enterprise Server, and local desktop issues using

Dameware, VNC and Altiris.

• Selected as team lead for a customer to write documentation and train. Also selected to be specifically trained

in Altiris by engineering.

• Responded to client trouble requests via the Incident Monitor ticketing system.

• Escalated tickets to the Engineer Department while communicating with the client daily.

All Legal Solutions Taylor, MI 11/05- Present

Consultant/Network Administrator

• Designed and implemented a multi-tiered secure network solution for a client running Windows 2003 SBS

using group policy, active directory, cisco router and layer 3 switch, and firewall permissions via remote VPN

network.

• Designed and maintenance of backup system. Responsible for weekly offsite backups and on call tech support.

• Purchased and configured software (Belkin UPS, Symantec Client Security, PCLAW).

• Documentation of both networks using Microsoft Visio.

• Responsible and excelled at training in software and general computer usage to all staff with varying technical

knowledge.

VRTech Farmington, MI 3/07 – 6/07

Network Administrator

• In charge of all networking IT support for 3 companies that merged into one.

• Main project was to separate one network into 3 logical fully maintaining networks, keeping the same ISP for

all networks

• Between the 3 companies I supported 5 domains, 20 servers, 25 layer 3 switches and approx 200 pcs between

2 buildings.

• Responsible for project management.

• Helpdesk for entire company.

• Constant communication between programming departments, of all companies, for project implementation.

Dialogue Marketing Taylor, MI 8/06 - 12/06

Network Administrator

• Supported 300 PC's, phone lines and users. Responsible for uptime and maintenance, Management of domain

controllers, 1 TB SAN, Exchange, Development, and the SQL Database server.

• Multi-site backup solutions using Ntbackup, Veritas, and Microsoft DPM all routed to a TB Linux SAN.

• Troubleshoot and maintained VLANS, Windows (2000, XP, Server 2000, 2003), WSUS, WAN, DHCP Scopes.

• Troubleshot and maintain enterprise phone system (Interactive Intelligence), punch down blocks, Adtrans and

servers with multiple T1 cards.

EDUCATION:

Eastern Michigan University Ypsilanti, MI

Major: Network Infrastructure Technology Administration (currently enrolled)

Henry Ford Community College Dearborn, MI

Major: Computer Information Systems, Network Administration, Minor: Business

James I. Mailey, Taylor Career Center Taylor, MI

Major: Programming and Network Administration, Minor: Data Processing

COMPUTER HARDWARE & SOFTWARE WORKING KNOWLEDGE:

Network Hardware

Cisco Multi-layer Switching (CCNP 3), Cisco Advanced Routing (CCNP 1), Able to install and maintain Cisco Routed

Networks (CCNA), Juniper VPN SSG5, Install and Maintain Wireless Networks, Adtrans, Voice and Data Cabling

Network Concepts

Network Security, Firewall configuration, Microsoft Exchange, Desk Now Email, DHCP, Active Directory, EDirectory, TFTP,

Telnet, SMTP, POP3, NAT, PAT, VPN, VLAN, RIP (V 1 & 2), OSPF, BGP, ISIS, EIGRP

Operating Systems & Remote Access Software

Windows Server (2000 Advanced, 2003 Standard, Enterprise, R2, Small Business Server, NT 4.0), Citrix, Linux, Novell 6.5,

Windows (XP, 2000, ME, 98, 3.1)

Development

Project Management, BASIC, Visual BASIC, COBOL, C++, Web design with HTML & Front Page, Data Entry (75wpm)

Backup and Protection Software

Microsoft WSUS (Enterprise Windows updates for clients), Microsoft Data Protection Manager (Enterprise Backup System),

Backup Exec (Enterprise Backup System, Veritas (Enterprise Backup System), Symantec Client Security (Enterprise Antivirus,

Firewall), Belkin Bulldog + UPS Software, RSA security tokens

Productivity Software

Altiris, Blackberry Enterprise Server, Microsoft Office Suite (97, 2000, XP, 2003, 2007, 2010) (Word, Excel, Access, FrontPage,

Publisher, Outlook, Sharepoint), Microsoft Visio

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