Manager Customer Service
Resume:
Christopher Michael Brown
Nashville, Tennessee 37217
*********@*****.***
OBJECTIVE:
To be employed by a professional, educational organization where my analytical, written communication,
verbal communication, technological skills and interpersonal skills can be utilized to improve curriculum and
instructional practices for students in a student centered educational environment.
SKILLS:
I am proficient in Word Perfect, Microsoft Word, Microsoft Excel, Lotus, spreadsheets, and PowerPoint. I
also have a working knowledge of the smart boards, internet, fax machines, copiers, word processors, and
audio-visual equipment.
EDUCATION:
Present-August 2013 Walden University Minneapolis, MN
Education Specialist: Teacher Leadership
Emphasis: Social Studies Education
May 2011 Belmont University Nashville, Tennessee
Masters of Art in Teaching (Secondary)
Emphasis: History and Geography
May 2003 Paine College Augusta, Georgia
Bachelor of Arts, (History and Social Science), May 2003
Courses include: Economics, Sociology, Psychology,
Geography, Political Science, and History
EXPERIENCE:
- Amazon BNA#3 Warehouse Associate Murfreesboro, Tennessee
- Huntington Learning Center Tutor/Teacher Hendersonville, Tennessee
Math (K-6)
Reading (K-12)
- Metro Nashville Public Schools W.A. Bass Middle School Nashville, Tennessee
Teacher of 7 /8 Grade Social Studies
Establish and enforce rules for behavior and procedures for maintaining order among the
students for whom they are responsible.
Adapt teaching methods and instructional materials to meet students' varying needs and innterests.
Instruct through lectures, discussions, and demonstrations in one or more subjects such asEnglish, mathematics, or social studies.
Prepare, administer, and grade tests and assignments in order to evaluate students' progress.
Establish clear objectives for all lessons, units, and projects, and communicate these objectives to students.
Observe and evaluate students' performance, behavior, social development, and physical health.
Prepare materials and classrooms for class activities.
Assign lessons and correct homework.
Enforce all administration policies and rules governing students.
Confer with parents or guardians, other teachers, counselors, and administrators in order toresolve students' behavioral and academic problems.
Attend professional meetings, educational conferences, and teacher training workshops in order to maintain and improve professional competence.
-Metro Nashville Public Schools Smithson-Craighead Middle School Nashville, Tennessee
Clinical/Practicum- Reading Tutor (Belmont University)
-Lowe’s Home Improvement Nashville, Tennessee
Team Leader/Customer Service Manager
Duties:
Managed and supervised all front end operations
Assigned and assisted cashiers and head cashiers in all duties related to front end
operation
Assisted department manager and administrative manager in scheduling
Monitored cashiering procedures
Assigned cashiers to designated areas for assignment
Controlled over-all operation of all front end duties
Monitored safety and security of store
• Professional Development Training and Workshops
Classroom Operation Management Program (C.O.M.P.) Secondary Level Workshop : This
program is designed to address the key areas in managing and organizing the classroom, and creating
a positive climate for learning.
Quantum Learning for Teacher: Quantum Learning is a powerful research-based educational
system that orchestrates moves within the core components to achieve desired outcomes. The program
has been proven to increase teacher effectiveness and improve student performance.
Conference/Membership
National Council for the Social Studies
Professional Educators of Tennessee
Annenberg Learner
Belmont Alumni
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