Customer Service Administrative Assistant
Resume:
B R O O K L E T, G A, * * ** *
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MEGAN L. BAKER
EDUCATION
The University of Georgia, Athens, GA
Bachelor of Arts in Sociology, Franklin College of Arts & Sciences
Dual Minor in Spanish/Child & Family Development
GPA: 3.66/4.00, Cum Laude
Interdisciplinary Certificate in Leadership & Service, College of Agricultural & Environmental Sciences
18 credit hour leadership development program of academic courses, personal assessments, externships, and community service
Study Abroad: UGA European Garden Tour, Department of Horticulture
Earned 3 hours of course credit while studying European culture and landscape
WORK/INTERNSHIP EXPERIENCE
Mattiuzzi Family, Dungarvan, Co. Waterford, Ireland
Private Au Pair, August 2012 present
Provide care for four young children while living in family home
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Participate in family activities and gain first hand experience working with a family of cultural diversity
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Aspire Clinic, McPhaul Center for Child and Family Development, University of Georgia, Athens, GA
Intern, January 2012 May 2012
Aided clients and service providers in coordinating appointments and consultation services
Performed clerical and bookkeeping duties
Maintained and kept all paperwork and case files up to date
Observed client therapy and consultation sessions, and participated in a practicum class with service providers and supervisors
Kept a record of intern experiences through a weekly journal, and completed professional write ups of two observed cases
Oasis Católico Santa Rafaela, Athens, GA
Administrative Assistant, August 2011 December 2011
Aided the administrators of after school tutoring program for 100+ students in making sure the program ran smoothly
Performed clerical and preparatory work for the successful operation of the program
Maintained correspondence and cooperation with tutors and their university professors
Acted as a mentor and provided academic assistance to students Pre K to 3rd grade
University of Georgia Food Services, Athens, GA
Dining Room Attendant, September 2010 December 2011
Maintained clean and safe environment for campus dining hall serving 1000+ patrons daily
Utilized exceptional customer service interactions with patrons to ensure a quality dining experience
YMCA of Coastal Georgia, Rincon, GA
Summer Day Camp Counselor, May 2009 August 2010
Acted as a mentor and provided for campers’ physical and emotional needs and concerns
Facilitated communication and cooperation between children and parents
Planned, organized, and led camp activities for large and small groups of school age children
Leapin’ Lizards, Rincon, GA
Party Hero/Hostess, September 2007 August 2008
Provided personal attention and entertainment at children’s birthday parties
Collaborated with co workers, parents, and children to provide the most satisfactory and unique party experience
CAMPUS & COMMUNITY INVOLVEMENT
University of Georgia
Alpha Phi Omega National Co Ed Service Fraternity, Beta Zeta Chapter, Athens, GA
Dedicated at least 25 hours per semester to service and volunteer projects
Attended at least 6 events per semester that encouraged and fostered fellowship between members
Served on the Executive Board in various positions for 3 years, including two terms as Vice President of Fellowship
REFERENCES
David W. Wright, Ph.D.
Child and Family Development
FCS II, House D
University of Georgia
Athens, GA 30602 2623
*******@***.***.***
Sister Margarita Martin, ACJ
Director, Oasis Católico Santa Rafaela
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Megan Ford
Coordinator, Aspire Clinic
****.*****@****.***
Heather Smith
Childcare Director, YMCA of Coastal Georgia
Sonja Fogle
Assistant Program Director, YMCA of Coastal Georgia Summer Programs
Aoife & Luciano Mattiuzzi
1 Tournore Gardens
Abbeyside, Dungarvan
Co. Waterford, Ireland
****.*********@********.***
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