KATHLLEN P. SULLIVAN
Midvale, Utah 84047
801-***-****) Cell Phone
801-***-****) Home Phone
OBJECTIVE
Credit & Collection Manager/ Supervisor/ A/R Manager /Supervisor / Lead Credit & Collections Analyst
Looking to share my 25 years experience in the Credit & Collections and Accounts Receivable field with a
strong and stable company
EXPERIENCE
Arnold Machinery- Looking For Better Opportunity
1/25/10- 12/14/12
Credit & Collections Analyst
Decreased 60 Day Receivables within my 1st 6 months from 31% to 4.8%
Managed Monthly Receivables with Base of over 12 Million
Work directly with Sales and Service making sure items Billed correctly before being sent
to Customer
Work Directly with Customers to resolve all Billing issues timely
Increased or Decreased Credit Limits
Put Delinquent Accounts on Hold
Prepare Accounts for Legal Team
Offset Credits to Debits
Write Off Delinquent Accounts to Bad Debt
England Logistics- West Valley- Layed Off
10/07-12/09
Sr. Collections Administrator
Managed Monthly Receivables with base of over 18 Million-
Worked directly with the Brokers making sure rates billed correctly
Worked with Customers to settle all Billing disputes in a timely manner
Put Delinquent Accounts on Hold
Ran Weekly Numbers for Tuesday Management Meetings
Sent Delinquent Accounts to Outside Legal Team
Worked Directly with Collection Agencies and outside Legal Team to get
accounts paid or settled without having to write off as a Bad Debt
Offset Credits & Debits
Puratos Corporation - California- I Moved to Utah
03/03-08/07
Credit & Collections Supervisor
Supervised Cash Application Clerk & 1 Collector
Managed Monthly Receivables with 13 Million Base
Reviewed D&B/Experian Reports to set up Customers with Credit Limits
Put Accounts on HOLD pending Bad Payment History
Reviewed Daily Cash Posting made sure payments applied correctly
Offset Credit & Debits and approved Small Balance Write Offs
Sent out Demand Letters
03/96-03/03 Geologistics- Company Relocated
Sr. Credit & Collections Specialist
Decreased 60 day receivables from 37% to 5% in first 3 months of employment
Collected receivable on a monthly base of over $15 million
Nominated Top Collector 2 years in a row, over 6 other collectors
Reviewed all Accounts to Increase or Decrease the Customers Credit Limit
Reviewed D&B on Pending Customers
Set up New Customers with Terms and Credit Limits
Worked directly with Sales Team to resolve any Customer Billing Dispute
Offset Credit & Debits and approved small Write Offs
Made Periodic Visit to Customers
Back up Cash Applications
MicroAge Corporate Center Co-Relocated to AZ
01/84-03/96
Sr. Credit & Collection Specialist
Maintained monthly receivable of over $13 million, with only 3% in 60 days
Ran D&B’s on pending customers, approving or denying terms
Increased and decreased customer credit limit depending on their payment history
Released or held customer orders pending payment
Worked directly with Sales Team to resolve customer billing disputes
Made periodic visits to accounts
SKILLS:
AS400,SAP, MAS90, Excel, Word, PeopleSoft, Dynamics