Manager High School

Joseph Perrault

** **** **. ( Oxford, MI ***** 248-***-**** (

*******@*****.***

OPERATIONS MANAGER & TECHNICAL SERVICES PROFESSIONAL

Operations and technical services manager with over two decades of

administrative experience in managing floor staff operations, and audio

visual equipment and staff.

Excellent communicator with an interactive management style. Highlights

include:

( Budget input for projection booth equipment and supplies

( Staff scheduling

( Coordinate and communicate with vendors to achieve on time project

completion

( Customer issue resolution (face to face; phone, and email)

( Market trainer for projection booth certifications

EDUCATION

Oxford High School: 1982-1986

Oakland University: 1986-1992

COMPUTER AND OTHER SKILLS

( Installation; maintenance, and repair of POS systems

( A+ Certified

( Internet explorer and Firefox

( Troubleshoot/repair of desktop systems

( Proficient in Microsoft Word; Excel, and Outlook

( Soldering

( Minor electrical repair

( Mechanical repair of professional theatre projectors

( Operation of boom and scissor lifts

( Motivates employees and co-workers to reach company goals

( Independent worker and can meet deadlines

( Able to adapt quickly to new guidelines and procedures

CAREER SUMMARY

Relevant Professional Experience

AMC ENTERTAINMENT, Auburn Hills, Michigan

1986-Present

Projection Manager

( Mentor and coach multiple projectionists to reach company goals and

provide picture perfect presentation

( Perform interviews/training of applicants, and develop new talent

for promotion

( Ensuring picture perfect presentation experiences for both guests

and staff

( Perform maintenance and repairs on projectors and computer systems

( Perform installation of projection and audio equipment

( Ordering supplies and equipment for projection booth and computer

systems

( Solidified a good working relationship with employees, guests, and

vendors

( Analyze and evaluate customer feedback and action plans

(Handled guest issues via phone, email, or face to face

Contact this candidate