Sales Customer Service
Resume:
Cynthia Tinge-Wines
Lenore, Idaho 83541
Cell: 208-***-**** or 208-***-****
Phone: 208-***-****
abgkgd@r.postjobfree.com
Professional Experience
Melaleuca, Inc. 1992-Present
Highly organized Executive Director with expertise and enthusiasm in new revenue streams, sales and
marketing and corporate presentations. I have 30 years inside and outside sales experience. Innovative
and attentive to details with outstanding follow-through. Whatever company I work for, I have always
been in the top 1%. I do cold calls, not afraid to work with people and I have great team organizing
skills. We have a 97% retention factor with customers that I enrolled in 1992 till today.
Outside Sales Representative skilled in building relationships. negotiating and closing sales. I created
revenue of $15 Million in the 22 years that I have been working with this 29 year old debt free company
in Idaho Falls.
I am dedicated, detail-oriented and a self-starter with a congenial personality. Background in inside
sales and customer service.
Key Contributions:
Accomplished in relationship selling. I have developed 130 personal customers, many who have been
with me for 21 of the 22 years that I have been a Marketing Executive for Melaleuca, Inc. My customer
base grew to 1800 customers with retention of over 260 months. I have also developed 85 for my
husband’s business. I work both businesses.
Arizona’s Best Rainsoft Systems 2006-2010
I sold Rainsoft Systems in door to door sales with preset appointments as well as cold calls. I had an
85% close ratio. There were some days when I sold 4 $5500 Whole house systems in a one call close.
Key Contributions:
Cynthia Tinge-Wines –Page 2
I developed a relationship with these customers and also sold some systems on a referral basis. I did this
when I was with Melaleuca, Inc. I was on straight commission. The company went out of business due to
the real estate crash. I helped this dealership place number 1 in the West for a year, tripling their
business.
Beauty Craft Supply 1986-1991
I was a sales rep for Nexxus Hair and Skin products doubling the size of my territory the first year in St.
Cloud, Minnesota. Then I moved to Des Moines, IA as Regional Mgr and managed 3 reps. I covered the 5
state area and was selling $50,000 a month. This dealership was number 1 in the Midwest and I
personally was flown out to meet Jerry Redding because I sold so much Nexxus. I had fun but was tired
of working 12 hour days, 7 days a week. My territory kept getting cut and then I started with Melaleuca,
Inc. a year later.
Key Contributions:
I opened up many new beauty salons through cold calls and did product training with the beauticians at
Great Clips and Cost Cutters. I also opened up many of the J.C. Penney salons. Nexxus is no longer in
the beauty salons due to be distributed in Walmart.
Skill Highlights
* Proven sales track record. I achieved Executive Director at Melaleuca, Inc. within my first 13 months
and I have maintained this position for 21 years. Then I grew to Executive Director 2 the next year. That
means developed leadership that has 20,000 a month coming in from their business and helping them to
grow in leadership positions.
* I have a great personality where I can get people to laugh and enjoy themselves. I am enthusiastic, I
work very hard and I am very coachable.
* Money motivates me so the harder I work, the more I want to expand your company and your territory.
* I have skills at cold calling,opening up new territories and developing consumer confidence.
Core Accomplishments
* In October of 2011, I won an award of #3 for Business builder out of 500 Executive Directors Worldwide.
* I commuted every other week from Mpls to Winnipeg and opened up a new Canadian territory in 1993.
All of these customers are still with me today and ordering from the company. I do excellent product
Training and educating the customers on why they need to buy our products or services. I am organized.
Cynthia Tinge-Wines – Page 3
Community Service
I am a member of Rotary Club in Moscow, Idaho for 2 years, Just transferred my membership to Orofino,
Idaho November 1st. I have been volunteering with the Clearwater Humane Society. I believe in giving
back to the community.
I relocated from Tucson to Moscow, Idaho to work and volunteer with Orphan Acres, Horse rescue in
Viola, Idaho the Fall of 2010. I help him with fund raising and marketing in The Palouse and online. I also
help him feed the horses, muck out the stalls and do what I can to find him a grant writer and ranch
hands. He has 85 horses and has rehomed 3900 in 39 years.
I volunteered with two horse rescues in Tucson and also did some work with The Humane Society in
Tucson, AZ. I also started helping Big Cat Rescue in Tampa, Florida with fund raising. I have been
working with Carole Baskin for 3 years now. I have done some work in the past with Performing Animal
Welfare Society (PAWS). They rescue elephants and big cats from the circus or abusive zoos. Bob Barker
donates most of the big money. I also do what I can for Ban Horse Drawn Carriages in New York. This is
a tough market and I have not done much for them This is all done on Craig’s list with online advertising
and cold calling. I also run newspaper ads and grow my business and fund raising through this method.
See my blog which is www.earthandanimalwellness.com.
I was a member of the Moscow Chamber of Commerce for two years.
Education
St. Catherines Weekend College in St. Paul – 2 years
Marketing and Communication
High School Diploma from Our Lady of Peace Catholic High School
St. Paul, Minn., . - 1970
Summary
I am very hard working and take pride in my work. When I have a passion and believe in
who I represent and what I am selling, there is no stopping me.
This is many years of growing territories and developing new customers. I am able to
develop trust in the customer and the product or service when I believe in who I represent
and what I am selling.
Contact this candidate