Medical Assistant Customer Service

|REBECCA L. KING | |

***** **** ****** *** ( Germantown, MD 20874 240-***-**** or 301-***-****

( *********@*****.***

Objective

A diligent, detail-oriented Medical Assistant in training with superior

telephone, customer service and computer skills. Experienced in multi-

tasking in a fast paced environment while completing projects within time

and budget constraints, seeking a professional Medical Assistant position

in a reputable medical facility and office environment.

Education

Everest Institute, Silver Spring MD 2009 - 2011

Medical Assistant Diploma

Montgomery College, Montgomery County MD 1998 - 2003

Courses in Telecommunication

Professional Experience

Capital Pediatrics as an intern - Rockville, MD

Medical Assistant May 2010- Nov 2011

Assisted the nurses with daily office operations, patient care, and

laboratory work and maintaining patients' records.

. Examined patients vital signs blood pressure, temperature, blood work,

urine, throat culture and PKU

. Evaluated patient charts, performed triage and administered prescribed

medications including injections.

. Interacted with pediatric patients and parents in person and on the

telephone.

Axiant LLC - Rockville, MD

Accounts Payable Clerk June 1999 - January 2009

Served as a key member of the accounting department; compiled data,

computed fees and charges, and prepared invoices for billing purposes.

. Prepared payments for credit to appropriate accounts by: identified

payment type and relevant account information.

. Calculated changing card/ledger balances in conjunction with posted

transactions.

. Prepared and typed checks, billing forms, accounts payable forms and

other financial documents in order to facilitate the dispersal and

collection of funds.

. Resolved months of backlogged work, restored order and organization to

processes/records in disarray, researched and solved billing problems

and corrected invoicing and journal entry errors that had previously

been missed.

Montgomery College - Rockville, MD www.montgomerycollege.edu

Student Aid, Counseling and Advising 1998-1999

. General clerical duties: photocopied, filed/alphabetized documents,

folded and stuffed bulk mailings, addressing, delivering and picked up

mail, answered the phone and served as receptionist.

. Monitored and directed office visitors make appointments.

. Compiled and distributed information throughout campus for five

employees.

Cosmetic Center - Gaithersburg, MD

Cashier 1996-1998

. Handled all cash and credit card transactions in department store

environment.

. Successfully managed high volume sales; balanced cash draw at close of

shift and frequently closed store and secured building.

Technical Skills

Microsoft Office Suite, Internet Applications, Microsoft Word, Excel

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