CAREER OVERVIEW:

To obtain a position in a company that utilizes my computer skills,

administrative experience and business knowledge.

SKILLS HIGHLIGHTS:

Administrative, administrative support, customer service,

customer support,data entry, data processing, database,filing, insurance, Internet Explorer, Access, MS Word,

Outlook, XP, network operating systems, proof-reading,

receptionist,scanning, switchboard

PROFESSIONAL EXPERIENCE:

Data Cash Rep

August 2008 to July 2011

Dimensions Healthcare Corporation - Cheverly, MD

- Reconcile special accounts each month and completed by the 10th of the

following month.

- Receive lock box payments from courier and sort from Commercial,

Medicaid and patient payments.

- Runs two (2) tapes on each group of checks, first on the original

check, then on the copy, to verify deposit amount is correct; verify

tapes against lockbox tapes received.

- Balances lockbox, post payments and adjustments daily.

- Identify correct patient numbers or correct special account numbers

and insurance information for each payment.

- Separate each voucher and post to facility.

Compliance Specialist

August 2002 to March 2008

First American Registry/ Safe Rent - Rockville, MD

- Receipt, review, and organization of prospective customer documents.

- Activation of passwords for customers with automated accounts.

- Assign First Advantage Sales and Market Representative for commissions

when accounts are activated.

- Periodic audits of customer account to verify permissible purpose

for customer credit reports.

- Coordination with vendors to perform Physical Inspections on

prospective and existing customers outside the territory of the First

Advantage Sales force, otherwise known as OT (Out of Town) Physical

Inspection.

- Customer support and assistance to the First Advantage Sales force

within the limits of the Fair Credit Reporting Act, accounts

compliance procedures currently in effect, and First Advantage policy and procedures service

to existing and prospective customers.

- Enter new business and up-sale requests, work orders, daily reports,

cancellations, pending accts and mail processing three times daily.

- Transfers data from applications and other sources to AS400 database

with accuracy and attention to detail.

Data Entry Specialist

March 1999 to October 2001

Keane Federal Systems, Inc - McLean, VA

- Responsible for entering data in the Net Plus Telephony Management System (Net Plus

System (Net Plus is an application that provides users with network operations and management functions).

- Assist manager with training new employees.

- Provide administrative (travel arrangements and expense reports)

duties for software trainers.

- Troubleshoot some database problems using SQL commands in SQL plus 8.

Administrative Assistant

May 1998 to February 1999

COSMOS Corporation - Bethesda, MD

- Responsibilities included administrative support for staff, processing

incoming and outgoing mail.

- Maintaining conference room schedules.

Formality Reviewer

December 1997 to April 1998

Patent and Trademark Office - Crystal City, VA

- Perform Formality Review check of Patents application

and issue Filing Receipt or --

- Notice to Applicant and enter appropriate application data in to PTO system according to PTO procedures.

- Provide production, backlog, and error status reports

as required.

- Operate Madras system to capture required information

from application images for entry into Pre-exam system (must operate both systems simultaneously).

Data Entry Assistant/

Conference Registrar

June 1993 to October 1997

National Trust for Historic Preservation - Washington, DC

- Processed data and cash receipts in membership database, maintained

and updated membership records, verified and logged receipts.

- Assisted auditors with end of fiscal year closing keyed journal

entries.

- Handled all inquiries related to membership problems.

- Assisted the receptionist with switchboard as needed.

- Managed all tasked related to the conference such as registration,

participant roster, and bill payments.

EDUCATION:

University of the District of Columbia - Certification, Medical Office

Assistant/Medical Billing

Frank W Ballou HS - Diploma

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