|Heather Bauer | |
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|**** Sweetbrier Lane ( Winnemucca, Nevada ( 775-***-**** ( |
|**************@*****.*** |
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|Profile |
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|Technically skill business professional with a versatile administrative support |
|skill set developed through experience as a Financial Institute Manager, |
|Administrative Assistant, and Business Assistant. Diplomatic and tactful with |
|professionals and non-professionals at all levels. Accustomed to handling |
|sensitive, confidential records. Flexible and versatile - able to maintain a sense|
|of humor under pressure. Poised and competent with demonstrated ability to easily |
|transcend cultural differences. Thrive in deadline-driven environments. Excellent |
|team-building skills. |
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|Key Business Skills |
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|Project Management |
|Report Preparation |
|Written Correspondence |
|General Office Skills |
|Meeting and Event Planning |
|Computer Savvy |
|Customer Service |
|Scheduling |
|Marketing & Sales |
|Expense Reduction |
|Front-Office Operations |
|Professional Presentations |
|Staff Development/training |
|Inventory Management |
|Human Resources |
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|Computer Skills |
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|Word |
|Excel |
|PowerPoint |
|Access |
|Project Manager |
|Publisher |
|Citrix |
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|Outlook |
|Windows Vista/XP |
|SAP |
|Publisher |
|Ellipse |
|Taleo |
|Business Object |
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|Work Experience |
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|Newmont Gold Corporation |
|2010-Present |
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|Business Assistant III |
|Under minimal supervision, perform a variety of administrative duties for a |
|director, requiring knowledge of department policies and procedures. |
|Relies on experience and judgment to plan and accomplish goals. |
|Receive and screen telephone calls and visitors, assist with incoming inquiries, |
|and resolve problems using knowledge of department policies and procedures. |
|Serve as a liaison between managers and employees, schedule appointments, |
|meetings, and conferences. |
|Compose correspondence, edit documents, and take and transcribe minutes of |
|meetings as necessary. |
|Research, compile and prepare data for administrative reports and presentations. |
|Prepare presentations and reports for meetings, which may include setup of A/V |
|equipment. |
|Domestic and international travel and expense reports. |
|Project coordination and assignments as requested. |
|Circulate mail, records, publications, and order and maintain department's office |
|supplies. |
|With advanced knowledge of filing systems, create, maintain and update department |
|files, records and publications. |
|Perform copying, collating, binding, packaging, etc., and disseminate routine and |
|other documents as requested by department personnel including |
|mail/messenger/meeting preparations. |
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|Wells Fargo Bank NA |
|2006-2010 |
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|Service Manager |
|Handling compliance of audit operations and regulatory issues, workflow |
|scheduling, transaction approval, and teller training. |
|Responsible for processing customer transactions within company regulations, |
|identify and make sales referrals, and cross sell other bank products. |
|Responsible for monthly, quarterly and yearly goals for both self and store. |
|Maintaining customer's profiles, servicing relationships and cross-selling all |
|products and services. |
|Developing and maintaining relationships with Wells Fargo partners to maximize |
|sales opportunities and achieve minimum sales standards. |
|Servicing existing customer relationships and creating a new customer base through|
|outbound calling. |
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|Dave Smith Motors |
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|2004-2006 |
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|Administrative Assistant |
|Served as an administrative assistant to the vehicle sales team and the finance |
|team. Handled a busy phone system, and functioned as the primary liaison between |
|the finance team and the sales team, to ensure customers received a positive |
|experience. |
|Typing sales contracts, filing inputting data, and prepare letters for customer |
|sales |
|Worked with Microsoft Office and the Internet on a daily basis |
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|Silver Mountain Ski Resort |
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|1998-2004 |
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|Administrative Assistant |
|Started out as the seasonal receptionist and moved up to the ticket manager. |
|Hiring and firing within my department |
|Scheduling within my department |
|Training of new employees |
|Responsible for creating monthly financial spreadsheets |
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|Education |
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|University of Phoenix |
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|AA in Psychology, 2011 |
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