Customer Service Sales
Resume:
S ha-Juana M. H utton
Victorville, California 92395
**********@***.***
P rofessional Objective:
My goal is to provide an excellent service and to be able to utilize my experience while
h aving the opportunity to gain new skills and demanding envi ronment. Build a long te rm
career where I can demonstrate my extensive customer services background, Strong
l eadership and people skills.
Qualifications:
• High energy and highly motivated
• Customer service oriented attitude with great phone voice
• Excellent leadership skills
• Ability to work independently
• Strong organization, writ ten, verbal and communication skills
• Works well under pressure
• Cable to supervise a team
• 40 WPM
• MS Word, MS Excel, and MS Power Point
• Internet
Employment H istory:
1/2008 – 9/2010: Lexxiom
Settlement Verification Rep
• Performed a variety of procurement functions
• Researched and selected suppliers to obtain pricing availability of items.
• Maintained files and records.
• Monitored status of purchase.
• Recorded receipts of material.
• Established and maintained stock records and other documents.
• Performed prescribed load list and shop stock list duties.
• Ensured compliance with established procedures.
• Researches and selects suppliers to obtain pricing availability of items and other specifications.
• Maintains files and records of material prices, inventories, and deliveries.
• Monitors status of purchase, recording receipts of material, shipment of material, and
acknowledgement of material receipts.
• A good working knowledge of the governing supply systems, programs, policies, nomenclature,
work methods, manuals, or other established guidelines.
• Establishes and maintains stock records and other documents such as inventory, material
control, accounting and supply reports.
• Performs prescribed load list and shop stock list duties in manual and automated supply
applications.
• Ensures that inventories and location surveys are performed in accordance with established
p rocedures.
1/2001 - 8/2007: Loan2Fund Mo rtgage & Realty L oan
P rocessor/Administrative Assistance
• Performed a variety of procurement functions
• Researched and selected suppliers to obtain pricing availability of items.
• Maintained files and records.
• Monitored status of purchase.
• Recorded receipts of material.
• Established and maintained stock records and other documents.
• Performed prescribed load list and shop stock list duties.
• Ensured compliance with established procedures.
• Researches and selects suppliers to obtain pricing availability of items and other specifications.
• Maintains files and records of material prices, inventories, and deliveries.
• Monitors status of purchase, recording receipts of material, shipment of material, and
acknowledgement of material receipts.
• A good working knowledge of the governing supply systems, programs, policies, nomenclature,
work methods, manuals, or other established guidelines.
• Establishes and maintains stock records and other documents such as inventory, material
control, accounting and supply reports.
• Performs prescribed load list and shop stock list duties in manual and automated supply
applications.
• Ensures that inventories and location surveys are performed in accordance with established
p rocedures.
6/1995– 12/1999: Depa rtment of Defense Commissary
Supply Technician
• Performed a variety of procurement functions
• Researched and selected suppliers to obtain pricing availability of items.
• Maintained files and records.
• Monitored status of purchase.
• Recorded receipts of material.
• Established and maintained stock records and other documents.
• Performed prescribed load list and shop stock list duties.
• Ensured compliance with established procedures.
• Researches and selects suppliers to obtain pricing availability of items and other specifications.
• Maintains files and records of material prices, inventories, and deliveries.
• Monitors status of purchase, recording receipts of material, shipment of material, and
acknowledgement of material receipts.
• A good working knowledge of the governing supply systems, programs, policies, nomenclature,
work methods, manuals, or other established guidelines.
• Establishes and maintains stock records and other documents such as inventory, material
control, accounting and supply reports.
• Performs prescribed load list and shop stock list duties in manual and automated supply
applications.
• Ensures that inventories and location surveys are performed in accordance with established
p rocedures.
2/1992-6/1995: Department of Defense Commissary
Cashier
• Answered customers' questions, and provided information on procedures.
• Bagged, boxed, wrapped, or gift-wrap merchandise, and prepared packages for shipment.
• Computed and recorded totals of t ransactions.
• Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct
and that there was adequate change.
• Established and identified prices of goods, and tabulated bills using calculators, cash registers,
and optical price scanners.
• Greeted customers entering the Store.
• Issued receipts, refunds, credits, and change due to customers.
• Issued t rading stamps, and redeemed food stamps and coupons.
• Maintained clean and orderly checkout areas.
• Monitored checkout stations to ensure that they had adequate cash available and that they
were staffed appropriately.
• Offered customers carry-out service at the completion of transactions.
• Processed merchandise returns and exchanges.
• Received payment by cash, check, credit cards, vouchers, and automatic debits.
• Requested information or assistance using paging systems.
• Resolved customer complaints.
• Sorted, counted, and wrapped currency and coins.
• Weighed items sold by weight in order to determine prices.
• Accepted reservations and requests for take-out orders.
• Calculated total payments received during a time period, and reconciled this with total sales.
• Cashed checks for customers.
• Compiled and maintained non-monetary reports and records.
• Kept periodic balance sheets of amounts and numbers of t ransactions.
• Posted charges against guests' or patients' accounts.
• Sold t ickets and other items to customers.
• Stocked shelves, and marked prices on shelves and items.
• Paid company bills by cash, vouchers, and checks.
R eferences Available Upon Request
Contact this candidate