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Customer Service High School

Location:
London, United Kingdom
Posted:
January 09, 2015

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Resume:

NIKOLAOS PANAGIOTAKOS

Date of Birth: ** November 1989

Address: Zenith Building, Flat 13, 590 Commercial Road, Poplar, London, E14 7JR, United

Kingdom.

UK Phone Number: +44-077********

E-mail: abgkaa@r.postjobfree.com

Nationality: Greek

PERSONAL PROFILE

I am a punctual, motivated and organized individual who is able to work in a

busy environment and produce high standards of work. I am an excellent

team worker and am able to take instructions fr om all levels and build up

good working relationships with all colleague s. I am flexible, reliable and

possess excellent time keeping skills.

SKILLS

Communication Skills: Demonstrated oral, written communication skills and

customer service skills during my military service in the accounting department of the

Army Pension Fund as well as during my role as a Freight Shipping Planner at

CLDN-Cobelfret.

Teamwork: All my work experience involved working with people; consequently I

understand the value of working together to achieve results.

Problem-Solving: I am able to offer solution to problems. I always used to take advantage of

my critical-thinking to solve the problems immediately and effectively.

Organizational skills: Being able to meet deadlines, plans and scheduled tasks as well as to

work under pressure.

Flexibity: I am able to adjust to different situations and places as well as willing to travel.

Languages: Native Greek speaker, German (Grundstuffe).

Computer Skills: Excellent Computer Skills (including Microsoft Office).

Driving license: (Category B).

EDUCATION

2013-2014: CARDIFF BUSINESS SCHOOL UNIVERSITY, Wales, United

Kingdom.

M.Sc. INTERNATIONAL TRANSPORT: International Transport Operations -

Shipping Economics - Law of Carriage of Goods by Sea - Logistics and Transport

Modelling (Distinction Honors Degree obtained).

MSc Thesis: ‘’The Impact of The Panama Canal Expansion On The Shipping Industry.’’

2007-2012: UNIVERSITY OF PIRAEUS, Athens, Gree

[1]

B.Sc. ECONOMICS: Mathematics - Statistics - Transport and Shipping Economics -

Microeconomics - Crafting and Executive Strategy - Econometrics - Marketing - Business

Administration – Finance

2004-2007: 5th High school of Egaleo (Final Grade: 18.3/20)

EMPLOYMENT/EXPERIENCE

September 2014 until present: CLDN Ro-Ro Shipping (Cobelfret), Essex, UK.

Freight Shipping Planner:

• Ensuring that the goods and cargoes loaded or uploaded from a ship reach

their end destination in a correct state.

• Liaising with customers, customs department and terminal staff.

• Co-ordinating and allocating ship's cargo and inputting information into Ferry

system.

• Processing bookings.

• Ensuring documentation of hazardous cargo is declared within the IMDG

regulations

September 2012-June 2013: Hellenic Army (Military service) Athens, Greece.

Hellenic National Defense General Staff: Completed basic military and combat training in

Theva, Greece. I was selected by Battalion Commander to organize and distribute duties

among other privates on a day to day basis and assist in the Battalion’s administration office.

Accounting Department of the Greek Army Pension Fund (APF): Constant

communication and coordination with all the police stations in Greece. Responsible for the

registration and control of the consumption of paper fees, issued from APF.

January 2011-February 2012: SOCIALISTA (Bar-restaurant, Athens).

HR manager: Responsible for the daily operation of the restaurant, motivated co-workers

and employees and was dealing with their problems, promoted the restaurant in Athens at

different events.

June 2007-August 2010: Voluntary Work - Active member at voluntary recycling programs

and actions for cleaning the coast lines of Mani, Peloponnese.

SEMINARS

13/10/2014 & 24/10/2014 – Certificate of IMDG-Code training. (Lecturer:

Geert Frans from GC Advice).

- IMO legislation concerning transport by sea of dangerous goods (SOLAS, IMO,

MARPOL, IMDG) as well as road legislation (ADR), classification and

identification of dangerous goods, segregation and stowage provisions,

tankcontainers, placarding and marking of transport units, exemptions for

transportation of excepted quantities and limited quantities (EQ, LQ).

INTERESTS

Amateur basketball player for 9 years at Egaleo basketball club, Greece.

• Captain of Basketball Team during all classes of High-School.

[2]

• Regularly among top-5 scorers of the championship.

[3]



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