Manager Quality Assurance
Resume:
Jeffrey Kevin Creech
Sevierville, TN. 37876
Cell – 865-***-****
**********@*****.***
State of Tennessee LMSW License # 7776
Expires 12/31/2013
LCSW eligible
EDUCATION: Wayne State University - Master of Social Work
November 1992
Eastern Michigan University- Bachelor of
Science / Social Work
June 1986
WORK EXPERIENCE:
Pasadena Villa / Smoky Mountain Lodge
3889 Wonderland Drive
Sevierville, Tn. 37862
April 2012 – November 2012
Clinical Services Manager
Job Summary: Responsible for coordinating, supervising, and
implementing of treatment programs, and the delivery of
therapeutic services in an effective manner in a 30 bed
Residential Treatment Facility. I currently manage a staff of 25,
consisting of Therapist, Recreation Therapist, Residential Care
Coordinators, and Nurses. I report directly to the Clinical
Administrator, located at our Florida office. Duties include, but
are not limited to: Admissions; Discharges; Transfers; Referent
coordination; Family contacts; Employee Scheduling; Payroll;
Utilization Review; Quality Assurance; Risk Management; Staff
Meetings; Employee Reviews; Interviews; Marketing; Corrective
Action; Reports, daily and monthly; and I carry a case load.
December 2011 – April 2012
Assistant Clinical Services Manager
Job Summary: Responsible for assisting the Clinical Manager in
coordinating, supervising and implementing treatment programs
and the delivery of services in an effective manner. Supervised
programs included our 30 bed Residential facility, and our Day
Program. Responsible for day-to-day functioning of the facility
and report directly to the Clinical Services Manager.
June 2011 – December 2011
Therapist
Job Summary: Provide Individual Therapy sessions and Group
sessions to Resident’s on a regular scheduled basis. Coordinate
care with treatment team, family, and resident.
Rural Medical Services, Inc.
P.O. Box 577
3222 Chestnut Hill School Rd.
Dandridge, Tn. 37725
Phone 1-865-***-****
May 2003 – June 2011
Clinical Social Worker
Job Summary: Provided social service assessment in a medical
setting with emphasis on linkage to on-going supports in the
community. Provide short term counseling in relation to home
care, medical care, maternal and childcare, financial problems,
environmental problems, and other health-related social
problems in Cocke, Jefferson, and Sevier counties.
Helen Ross McNabb Center
201 Springdale Ave. West
Knoxville, TN. 37917
Phone 1-865-***-****
February 2002 - December 2002
Quality Analyst
Job Summary: Coordinate all organizational efforts involving
accrediting organizations, safety issues, licensure, client
grievances, and quality management. Reporting to the Quality
Assurance / Compliance Committee monthly statistics related to
safety; licensure; grievances; and quality management.
April 2001 - February 2002
CARF Coordinator
Job Summary: Coordinated all organizational efforts involving
the Commission for Accreditation of Rehabilitation Facilities
(CARF). Responsible for writing and implementation of policy
and procedure relating to CARF and organizational structure.
Monitor compliance. Assisted program personnel with form and
policy development, and implementation with strong emphasis
on consumer confidentiality, and consumer rights.
Communicated on a regular basis with all treatment programs
regarding CARF developments, and compliance to standards.
Covenant Health
1901 Laurel Ave. Suite 106
Knoxville, TN. 37916
Phone 1-865-***-****
March 2001 - April 2001
Mobile Response Worker
Job Summary: Community Screener for hospitalization and/or
outpatient services in a five county radius.
Training and Treatment Innovations, Inc.
1410 E. 14 Mile Rd. Suite 900
Madison Heights, Mich. 48071
Phone 1-248-***-****
January 1995 - March 2001
Housing / Support Services Coordinator
Job Summary: Intensive oversight of the Housing Assistance
Program; Assertive Community Treatment / Supportive Housing
Program; Case Management Services; Community Living Facility;
and other housing supports. I also worked as part of the
Administrative CARF process team for complete accreditation of
Case Management; Outpatient; and Residential programs.
Community liaison for Consumer Rights; Complaint and
Grievance Coordinator; and program development / grant
writing.
North Oakland Medical Centers
Pontiac, Michigan
April 1993 - January 1995
Medical Social Worker II
Job Summary: Assess patients to determine their medical,
financial, psychosocial and emotional needs. Community Liaison
with focus on Emergency Room consultations and Psychiatric
Services.
Case Manager
January 1990 - April 1993
Job Summary: Short term Case Management / Crisis intervention
with mentally ill adults on an outpatient basis.
Case Manager
December 1987 - January 1990
Job Summary: Long term Case Management services in the
Assertive Community Treatment program with mentally ill adults.
Goodwill Industries of Greater Detroit
Detroit, Michigan
September 1986 - December 1987
Case Manager
Oakland Family Services
Pontiac, Michigan
April 1986 - September 1986
Case Manager
Havenwyck Hospital
Auburn Hills, Michigan
1985 -1993
Mental Health Worker
Professional and Personal References on request
Contact this candidate