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Manager Quality Assurance

Location:
Sevierville, TN, 37876
Posted:
December 14, 2012

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Resume:

Jeffrey Kevin Creech

**** ***** ***** ******

Sevierville, TN. 37876

Cell – 865-***-****

abgk5v@r.postjobfree.com

State of Tennessee LMSW License # 7776

Expires 12/31/2013

LCSW eligible

EDUCATION: Wayne State University - Master of Social Work

November 1992

Eastern Michigan University- Bachelor of

Science / Social Work

June 1986

WORK EXPERIENCE:

Pasadena Villa / Smoky Mountain Lodge

3889 Wonderland Drive

Sevierville, Tn. 37862

1-865-***-****

April 2012 – November 2012

Clinical Services Manager

Job Summary: Responsible for coordinating, supervising, and

implementing of treatment programs, and the delivery of

therapeutic services in an effective manner in a 30 bed

Residential Treatment Facility. I currently manage a staff of 25,

consisting of Therapist, Recreation Therapist, Residential Care

Coordinators, and Nurses. I report directly to the Clinical

Administrator, located at our Florida office. Duties include, but

are not limited to: Admissions; Discharges; Transfers; Referent

coordination; Family contacts; Employee Scheduling; Payroll;

Utilization Review; Quality Assurance; Risk Management; Staff

Meetings; Employee Reviews; Interviews; Marketing; Corrective

Action; Reports, daily and monthly; and I carry a case load.

December 2011 – April 2012

Assistant Clinical Services Manager

Job Summary: Responsible for assisting the Clinical Manager in

coordinating, supervising and implementing treatment programs

and the delivery of services in an effective manner. Supervised

programs included our 30 bed Residential facility, and our Day

Program. Responsible for day-to-day functioning of the facility

and report directly to the Clinical Services Manager.

June 2011 – December 2011

Therapist

Job Summary: Provide Individual Therapy sessions and Group

sessions to Resident’s on a regular scheduled basis. Coordinate

care with treatment team, family, and resident.

Rural Medical Services, Inc.

P.O. Box 577

3222 Chestnut Hill School Rd.

Dandridge, Tn. 37725

Phone 1-865-***-****

May 2003 – June 2011

Clinical Social Worker

Job Summary: Provided social service assessment in a medical

setting with emphasis on linkage to on-going supports in the

community. Provide short term counseling in relation to home

care, medical care, maternal and childcare, financial problems,

environmental problems, and other health-related social

problems in Cocke, Jefferson, and Sevier counties.

Helen Ross McNabb Center

201 Springdale Ave. West

Knoxville, TN. 37917

Phone 1-865-***-****

February 2002 - December 2002

Quality Analyst

Job Summary: Coordinate all organizational efforts involving

accrediting organizations, safety issues, licensure, client

grievances, and quality management. Reporting to the Quality

Assurance / Compliance Committee monthly statistics related to

safety; licensure; grievances; and quality management.

April 2001 - February 2002

CARF Coordinator

Job Summary: Coordinated all organizational efforts involving

the Commission for Accreditation of Rehabilitation Facilities

(CARF). Responsible for writing and implementation of policy

and procedure relating to CARF and organizational structure.

Monitor compliance. Assisted program personnel with form and

policy development, and implementation with strong emphasis

on consumer confidentiality, and consumer rights.

Communicated on a regular basis with all treatment programs

regarding CARF developments, and compliance to standards.

Covenant Health

1901 Laurel Ave. Suite 106

Knoxville, TN. 37916

Phone 1-865-***-****

March 2001 - April 2001

Mobile Response Worker

Job Summary: Community Screener for hospitalization and/or

outpatient services in a five county radius.

Training and Treatment Innovations, Inc.

1410 E. 14 Mile Rd. Suite 900

Madison Heights, Mich. 48071

Phone 1-248-***-****

January 1995 - March 2001

Housing / Support Services Coordinator

Job Summary: Intensive oversight of the Housing Assistance

Program; Assertive Community Treatment / Supportive Housing

Program; Case Management Services; Community Living Facility;

and other housing supports. I also worked as part of the

Administrative CARF process team for complete accreditation of

Case Management; Outpatient; and Residential programs.

Community liaison for Consumer Rights; Complaint and

Grievance Coordinator; and program development / grant

writing.

North Oakland Medical Centers

Pontiac, Michigan

April 1993 - January 1995

Medical Social Worker II

Job Summary: Assess patients to determine their medical,

financial, psychosocial and emotional needs. Community Liaison

with focus on Emergency Room consultations and Psychiatric

Services.

Case Manager

January 1990 - April 1993

Job Summary: Short term Case Management / Crisis intervention

with mentally ill adults on an outpatient basis.

Case Manager

December 1987 - January 1990

Job Summary: Long term Case Management services in the

Assertive Community Treatment program with mentally ill adults.

Goodwill Industries of Greater Detroit

Detroit, Michigan

September 1986 - December 1987

Case Manager

Oakland Family Services

Pontiac, Michigan

April 1986 - September 1986

Case Manager

Havenwyck Hospital

Auburn Hills, Michigan

1985 -1993

Mental Health Worker

Professional and Personal References on request



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