Customer Service Accounting

William Kenneth Durrough

*** ******* ******* *****

Carrollton, Georgia 30116

(Home) 770-***-**** (Cell) 770-***-**** *************@*****.***

PROFESSIONAL PROFILE

Detail and results-oriented, problem solving team player with over twenty years of accounting

experience in a wide variety of industries including construction, software development,

landscape architecture, manufacturing, wholesale distribution and public accounting. Effective

verbal and written communicator with strong technical and analytical skills and a personal

commitment to high standards of integrity and work ethics. Proficient in Microsoft Office suite

and familiar with accounting software packages from Quickbooks, Great Plains, JD Edwards,

and Timberline.

EXPERIENCE

Classic Manor Builders, Inc. Carrollton, Georgia 2007 - 2012

Vice President of Business & Finance

• Responsible for all aspects of accounting function including budgeting, month-end

closing, preparation of financial statements, and management of accounting staff.

Accomplishments

• Developed and implemented changes to accounting policies and procedures resulting in

accounting periods being closed in 4 business days.

• Developed and implemented complete accounting system for CMB subsidiary.

• Expanded staff’s accounting knowledge by developing and teaching a 24-week class on

the fundamental principles of accounting.

Robinson, Rowland & Associates P.C. Carrollton, Georgia 2006 - 2007

Senior Accountant

• Planned and conducted field work for audit client, prepared individual and corporate tax

returns, and assisted with small business client write-up work.

Greenway Medical Technologies Carrollton, Georgia 2005 - 2006

Senior Accountant

• Performed complete accounts receivable function including daily collection calls.

• Provided detail account analysis for customer in resolving balance disputes.

• Generated, analyzed, and entered month-end journal entries relating to

deferred/recognized revenue and salesman expenses.

• Calculated outside salesman commission and reported amounts to Payroll for payment.

• Assisted in other aspects of month-end closing process.

Accomplishments

• Developed and implemented changes to cash application process resulting in a decrease

in the number of customer balance disputes.

• Developed and implemented new salesman commission calculation, payment, and

reporting process.

• Developed and implemented collection calls documentation process.

HighGrove Partners, LLC Austell, Georgia 2002 - 2004

Senior Cost Accountant

• Performed monthly job cost analysis, recorded resulting journal entries, produced job

cost reports and assisted in month-end closing process.

• Performed billing for 400+ clients totaling over $500,000 of billing per month.

• Compiled and analyzed financial data used in weekly forecasting meeting.

• Maintained fixed asset system and $5,000 petty cash fund.

Accomplishments

• Assisted in conversion of accounting system from JD Edwards to Timberline.

• Developed policies and procedures for new job set up and trained personnel on usage.

• Awarded quarterly “extra mile” award for outstanding customer service.

Vantage Industries, Inc. Atlanta, Georgia 1998 - 2002

Senior Cost Accountant

• Hired, trained, and managed staff cost accountant.

• Analyzed and maintained standard costs using Purchase Price Variance report.

• Teamed with Materials Manager to oversee physical inventories, investigated variances,

and developed and implemented policy and procedure changes to reduce variances.

• Calculated and updated Bills of Material and Labor Routings for products.

• Analyzed and keyed cost journal entries and assisted in budget development.

Accomplishments

• Developed, proposed and implemented inventory procedure changes which reduced

inventory taking from monthly to quarterly.

• Worked as team leader to design accounting documents to be ISO 9000 compliant.

• Created a complex Excel macro that resulted in an approximate $5,000 annual shipping

cost savings and a 50% reduction in processing time.

• Developed and implemented time study process to address growing labor variances.

Electrical Insulation Suppliers, Inc. Atlanta, Georgia 1991 - 1996

Staff Accountant:

• Analyzed G/L, bank accounts and prepared journal entries for month-end closing.

• Planned, coordinated, and supervised physical inventory taken at branch locations.

Bricker & Rooks P.C. Norcross, Georgia 1989 - 1991

Staff Accountant

• Conducted field work for audits and prepared individual and corporate tax returns.

EDUCATION

BBA Accounting West Georgia College August 1989

REFERENCES

Available upon request

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