Administrative Assistant Manager
Resume:
Kendra Ruiz
******.*****@*****.***
PROFILE
I am an energetic and competent person with the ability to seamlessly handle high-
pressure situations. I enjoy interpreting, translating and documenting various kinds of
communications. I am looking for a position where I can grow and that allows my best
characteristics to shine.
EXPERIENCE
Big 5 Sporting Goods – Operations Manager
04/2011- Present – San Francisco, CA
- Create and preserve customer relations
- Oversee store operations and aesthetics
- Manage a team of 20-25 people; providing direction, setting goals and enforcing
safety regulations
- Regulate loss prevention, security policies and cash handling
- Receive merchandise shipments
Community Involvement Center – Instructor Associate
01/2010 – 12/2012 – SFSU, San Francisco, CA
- Led seminars of 10 students in Critical Reflection course
- Promoted ethnic identity development
- Extended traditional classroom instruction to include learning through education
in action
Take Care Termite and Pest Control – Administrative Assistant
08/2004 – 08/2009 – Tracy, CA
- Networked with customers and clients to build trust
- Administered all calls and walk-in customers
- Researched, managed and maintained Collections Dept.
- Managed company database
- Monitored fumigation files and licenses
- Processed and generated termite reports and repair work
EDUCATION SKILLS/ VOLUNTEER
TESOL Certificate CPR/AED Certified
City College of San Francisco 2012 SF Food Bank Volunteer
Consultant (Group Management)
Communications, BA PC and Mac Literate
San Francisco State University 2010 Quickbooks and Filemaker Pro
Promote Environmental Awareness
Liberal Arts, AA Bilingual – Spanish
San Joaquin Delta College 2006
(Full history of employment available upon request)
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