Manager Customer Service
Resume:
Laura B. Garczynski
***** ****** **. ******, ** *5374 763-***-****
*****.**********@*******.***
Experience Assistant Store Manager
**/**/** - ******* **** One Imports Eden Prairie, MN
Leading all store transitions for event changes
Responsible for finding and hiring talent
Prepared for receiving and opening shipment
Conducting opening and closing procedures
Coaching associates in the moment
Maintaining standards in the store with product placement
Merchandise Specialist
04/12 - 09/12 Target Headquarters Minneapolis, MN
Completing item set-ups and maintenance
Maintains communication with department vendors for flawless
executions Assists with writing orders for stores
Inputs planogram revisions
Processes the vendor income books and department rebates
Communicates with stores about any store level issues
Merchandise Flow Supervisor
8/26/08- 07/16/11 Victoria Secret St. Cloud, MN
Conduct interviews, reference checks, and training
Recruit new employees from around the local areas
Checking in all shipment and making sure things are to standards
Making quick decisions about product placements and customer services
Graduated the "Associates Interested in Management" program Nov. '10
Assistant Manager/ Coffee Barista
6/14/06- 1/24/09 Luna Blu Coffee Co. Rogers, MN
Deep clean the shop weekly
Trained in new associates
Design attractive posters and signs for advertising
Connect with customers to provide better customer service
Education St. Cloud State University, St. Cloud, MN
Sept. 2007 - Graduated Dec. 2010
Bachelor of the Arts
Major: Psychology (emphasis in Industrial and
Organizational Psychology) Minors: Business
Management and Communication Studies
Internship: Tri-County Humane Society
Clubs/Groups: Communications Chair for Psi Chi (Psychology
Honors Society), President and Section Leader for Woman's
Choir, Treasurer and Secretary of ACDA, Pre-Veterinary
Society
Rogers Senior High School, Rogers, MN
Aug. 2003 - Graduated June 2007
High School Diploma
Training A.I.M. (Associates Interested in Management program),
Preventing Employment Discrimination, Preventing Sexual
Harassment
Awards Received Attendance Awards, GPA of 3.0 or higher Awards, Track
Awards, Triple Lettered in Choir
Volunteer Parents Night Out, Highway Cleanups, Tri- County
Humane Society, Vacation Bible School Recreation Leader,
Math Tutor
References References are available on request.
References
Cathy Johnson
13822 Mallard Trail
Rogers, MN 55374
*Store Owner of Luna Blu Coffee where I was employed for 3 years
Craig Miller
13822 Mallard Trail
Rogers, MN 55374
*Manager of Luna Blu Coffee where I was employed for 3 years
Brenda Vervair
11801 92nd Ave. N.
Maple Grove, MN 55369
*Mother of the kids I use to nanny for 3 years
Terri Taylor
16978 NE 70th St.
Otsego, MN 55330
*Piano teacher for 12 years
Duane and Sheri Lahn
14672 92nd Ave NE
Rogers, MN 55374
*Family friends for 18 years
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