Medical Assistant Customer Service
Resume:
Raquel Robinson
Atlanta, Ga. 30354
abgjz9@r.postjobfree.com
Professional Summary
Certified Medical Assistant
Highly skilled career professional with more than 12 years practical experience in health and primary care environments.
Computer skilled, managing heavy daily patient volume including telephone and patient triage (vital signs)
Scheduling outpatient procedures (CT Scans, PET Scans and Mammograms)
Handling medical records
Assist in areas of major and minor surgical procedures performed in office environment (bone marrow biopsy and suture removal)
Hematology-Vein Puncture, injections, CPR and port maintenance (access ports)
Performing EKG’s, testing blood sugar levels and Coumadin levels
CREDENTIALS
CMA (Certificate/Hematology, Radiology, theoretical and laboratory)
1999
CPR
2004
EXPERIENCE
Certified Medical Assistant- Metro Hematology and Oncology Center
2004-current
Douglas Collins, MD, Atlanta, GA
Manage team of medical support personnel (training students, help improving
employees skills), Schedule outpatient procedures
Port maintenance, triage, testing Coumadin levels
Medical Assistant- United Family Medical Center
2003-2004
Family Practice, Riverdale, GA.
Triage, Hearing and Vision Screening, Vein punctures, Injections, CPR
Assist in minor surgeries, performed Urinalysis
Medical Record Coordinator
Office Manager/Therapist- Central Avenue Chiropractor Clinic
1999-2003
William O. Walker, Atlanta, GA
Schedule Appointments, billing, verifying Insurance
Record blood pressure, EMS, Therapeutic Massage, Ultrasound, X-Rays
Managed employees and banking
Research Specialist
1998-1999
Riverdale, GA
Surveyed customers, collect and reviewed data
Recorded and complied findings
Team leader-Customer Service Eckerd Drugs
1997-1998
Atlanta, GA
Stock Clerk, provided Customer Service
EDUCATION
Medical Assisting
1998-1999
Georgia Medical Institute, Atlanta, Georgia
Medical Assistant Certificate
AFFILIATIONS
American Association Medical Assistant
1999
community Service
Volunteer
1999
Veterans Memorial Hospital, Decatur, Georgia
Performed vitals, checked Glucose lev
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