Forecasting, Financial Analysis, Account Management, Corporate Office

Mark Macerollo

*** ********* **., *********** ** L4Z 3V1 . Cell 647-***-**** .

****.*********@*****.***

Profile

Detail-focused manager with over 4 years' experience in product

forecasting and account management working with I.T. resellers

Exceptional leader with initiative, and analytical, problem-solving and

decision-making skills

Superlative communicator, both oral and written, who can communicate with

management, coworkers and clients and has experience training peers

Highly motivated team player, who also has the ability to work

independently

Adaptable multi-tasker who works well under pressure to meet tight

deadlines

Proficient in Microsoft Excel, Access, Word, Outlook.

Education

Bachelor of Arts Degree, Philosophy

University of Western Ontario, London, 2004-2008

Focuses included Cognition, Logic and Language

Training Courses

Systems, Customs, Distributed Control System (DCS) / SAP software /

OneDesk

Business warehouse / Microsoft Office

Sales Skills, Motivation

Work Experience

Associate Forecast Manager

Tech Data Corporation

July 2010 - November 2012

. Develop and manage forecast systems for several of Tech Data's

largest volume clients to ensure product needs of clients are met

. Analyze inventory trends and devise roll-out schedules to satisfy

the needs of vendors, clients and purchasers alike

. Lead conference calls and on-site meetings with directors, managers

and top clients (I.T. resellers) to address concerns and devise

solutions for the unique forecast system of each client and handle

escalated issues when required

. Work with project managers, analysts, developers, accountants, sales

reps, marketers to monitor and evaluate current business process

projects

. Perform aged inventory financial analysis and internal inventory

negotiation to minimize loss

. Assume back-up role for bid profitability analysis outside of

regular responsibilities

. Prepare detailed customized reports using Excel, Access, Business

Warehouse and other custom applications to determine stock levels,

consumption rates, etc.

. Run access queries on Excel to determine stock levels

. Develop and describe algorithmic processes to programmers

. Use productivity applications including Word and Outlook on a daily

basis.

Work Experience (Cont'd)

Account Manager

Tech Data Corporation

June 2008 - July 2010

. Managed an account base comprised of over 50 value-added IT

resellers, ensuring that clients' product and customer service needs

were met

. Created quotes and processed orders in a fast-paced environment

ensuring accuracy and timeliness

. Developed business through cold calling and email leads

. Exceeded sales goals by 20-80% on a frequent basis

. Attended over 50 product knowledge and sales support presentations

from top vendors in order to increase knowledge base and provide

latest product information to clients.

Sales Associate

May 2007 to Aug. 2007

Golf Town, Mississauga

. Applied in-depth knowledge of golf merchandise to provide superior

customer service, sales and inventory analysis

. Maximize sales by identifying needs and matching customer with

appropriate equipment, apparel or accessories

. Field questions and provide recommendations to customers ensuring

impeccable customer service

. Establish and maintain customer relationships to encourage repeat

business and contribute to company's profit margin.

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