Sales Customer Service

Brendan D. McDonnell

*** ******* ***. - ****** *****, CA 92075

Phone: 562-***-**** E-Mail: *****************@*****.***

Objective

To obtain an experienced Sales position, within a recognized industry

leader, where I can fully utilize my management skills, client

development experience, and sales training.

Education

Southwestern University School of Law 2001 - 2002

Loyola Marymount University 1997 - 2001

Bachelor of Arts History; Minors: Philosophy, Political

Science

Professional Experience

March 2012 - September 2012

Axios Systems, Solana Beach

Territory Manager

. Prospect, cold call, and deliver sales presentations

to C-Level Executives and decision makers of Fortune

2000 Companies

. Carried a Annual Quota of $1.8 Million

. Built a pipeline of 4x my quarterly quota

. Home office with Territory of Arizona, California,

and Colorado

2009 - 2012

ServiceNow, Solana Beach

Account Development Representative

. Prospect, cold call, and deliver sales presentations

to C-Level Executives and decision makers of Fortune

2000 Companies

. Responsible for contributing over $20,000,000 in to

the Sales Pipeline

. Was the starting point in the closing of business at

The Home Depot, Coca-Cola, and Cbeyond

. Finished 2nd ('10) & 3rd ('11) in Account Development

Representative of the Year

. Promoted various marketing events including Executive

Briefings, Local Interest Groups, and Virtual

Conferences.

2007 - 2009

Mancon, San Diego, CA

Supply Technician

. Responsible for all aspects of the planned

maintenance and repair of 85 Crafts and 124 engines

for Naval Port Operations and Harbor Security Boat

Police

. Maintain, operate, and responsible for an active

inventory of over $1.2 Million

. Effectively manage a quarterly budget of nearly

$200,000

. Coordinate the work efforts of both civilian and

enlisted technicians

. Develop and strengthen relationships with local and

national Marine Dealers

1999 - 2004 and 2006 - 2009

Frog's Fitness, Long Beach, Solana Beach

Service Director; Membership Director

. Managed two Private Health Clubs with over 4,500

members

. Responsible for all aspects of Membership Sales and

Retention

. Regularly achieved monthly sales goals

. Settled various account disputes and member concerns

. Handled daily deposits and responsible for club

monies

. Maintained Retail Shop with over $5,000 of inventory

2005 - 2006

AEG / Los Angeles Kings, Los Angeles, CA

Account Executive

. Developed new business plans to attract clients to

Staples Center and Home Depot Center for sporting

events and shows

. Sold Los Angeles Kings Luxury Packages and Group

tickets to large businesses as well as smaller

parties

. Responsible for sales and marketing of a wide variety

of events at the Home Depot Center including

International Rugby; Indoor Track Cycling; and

Professional Tennis

. Generated and maintained an active account base of

$124,000

2004 - 2005

Cleveland Cavaliers, Cleveland, OH

Account Executive

. Prospected, cold called, and delivered sales

presentations to businesses for premium ticket

packages

. Managed a personal account base of nearly $200,000

. Assisted management in creating a schedule of in-game

responsibilities for the 30 person sales staff

. Generated $130,000 in overall revenue from June 1st -

October 27th, 2nd highest sales total on an inside

sales staff of 16

Professional Skills

. Graduate, Dale Carnegie Sales Advantage

. Spin & Snap Sales Trained

. Customer Service Solutions trained

. RCM / Check Free business software

. SalesForce.com CRM

. Goldmine, Archtics, and Ticketmaster Trained

. Windows 98, 2000, XP and Vista. Microsoft Office

Extra-Curricular Activities

. Routinely represented at local Chamber meetings

. Cleveland Professional 20/30 Club

. Assistant J.V. Basketball Coach, Los Alamitos High

School

. Sigma Chi Fraternity

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