Customer Service Sales
Resume:
Patricia Moise
**** ********** ***** ***.**** Atlanta, Ga 30338
|EDUCATION |
|Fashion Industries High School, |June, 1998 |
|EXPERIENCE: |
|BEBE Stores, |November, 2005 |
|Fashion Stylist |
|Providing the best customer service when clients arrive to shop. |
|Providing expert advice to clients. |
|Re-wardrobe clients when in need. |
|Dressing the client for special occasions. |
|Express Department Store, |January, 2003- November, 2003 |
|Customer Service Agent |
|Oversaw customer complaints and resolved problems |
|Helped customers with their needs, established and maintained excellent sales |
|relations with customers. |
|Assisted management on interactive sales presentations. |
|Introduced new line of products to customers to generate more revenue . |
|Trained new employees on store's functions and responsibilities, and goals and |
|objectives as needed. |
|Followed-up on assigned responsibilities, goals and objectives as needed. |
|Participated in management meetings to better serve customers. |
|Performed cashier duties, handled approximately $500.00 to $3,000.00 daily |
|transactions. |
|Vergin Records, |April, 2001-December, 2002 |
|Receptionist |
|Participated in all shipped, received and inventory operations. |
|Recorded petty cash transactions and daily cash sales. |
|Coordinated travel arrangement included lodged and transportation. |
|Made Integral contribution to development of organizational goals. |
|Berwin Corporation, |October, 1998-January, 2001 |
|Activation Operator |
|Activated client's credit cards and coordinated activities for renewal process. |
|Assisted in the creation, maintenance and updated databases. |
|Prepared reports after activation and renewal procedures. |
|Performed various administrative tasks included e-mail correspondence, multiple |
|phone lines, data entry, excel worksheets, word documents, copy/fax, mass |
|mailings etc. |
|Handle heavy frustrated customers who've lost their cards and provided additional|
|option to better satisfy them. |
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