Medical Assistant Customer Service
Resume:
**** ******* ***** **** *****, TX *****
OBJECTIVE
In today's competitive Medical Profession or Administration Profession,
my goal is to challenge all areas of the medical profession or
administraton for which I have achieved. My perseverance will help me to
strive, as an excellent candidate for the Management postions.Motivated
and energetic strong individual with excellent, customer service skills
organizational skills and communication skills . Able to solve problems
and giving staff confidence of apprectiation. Supported and assisted
business owners to help strive for excellence and success.
CLINICAL SKILLS:
EKGs, venipunctures, injections, capillary sticks, urinalysis, vital
signs, pap smears, first aid, minor procedures, and CPR.
ADMINISTRATIVE SKILLS:
Medic,Medisoft,Centricity, Healthfusionsoftware, Aprima software and
checking patients in and out sorting,reconciling mail. Collect Pays,
filing,Verified insurance, Referrals, Human Resources,Credentialing
physician with Medicare and Medicaid Data entry using Quickbooks
submitting payroll ( ADP.). Computer skills ;MS, Word Excel
EDUCATION:
PCI Health Training Center
Dallas, TX. Certificate Medical Assiting -2000-2001
Stratford University courses/ basics -current
cExperince:
Raphem Medical Practice,PA.
Clinical Manager / Aministrative Support (Feburary 2008 - September
2012) Overseen the clinic daily operations under the supervision of
physician(direct supervisor) Managed clinic flow, Handled patient
complaints, Supervised staff ensure productivity in clinic, managed
multiple staff members, Data entry of invoices form vendors( Quickbooks), reconciled bills, A/R AND A/P,Payroll processing (ADP),Human
Resourrces; performance reviews. Ordered suspplies, medical and office
supplies, Ensured all equipment was up to date. Set up meetings on
office with new vendors
Collect Copays, scheduled appointments, checked patients in and
out,verified patient eligibilty ( EMR) Healthfusion. Assisted physician
with minor procedures, obtained patient history,vitals, referrals,
injections. Any other duties as needed
Medical Edge Healthcare Group
Practice Manager / Medical Assistant ( April 2004 - Sept 2007) Under
direct supervision of Medical edge Healthcare Group,,overseen the daily
operations of the practice ; made sure there was a full schedule daily,ensured time of service collections daily, ordered supplies, checked
equipment daily,Daily deposits, Processed payroll and checked super
bills for accuracy before mailing and scanning to billing department
Assisted the physician with hiring and firing, Performance reviews.
Scheduled appointments for vendors to speak with physician. Monthly
Meetings with staff and physician. Assist physicain with minor
procedures, obtained patient history, vital signs, scheduled
appointments, called in medications, referrals and injections.
.
CN STAFFING AGENCY
Medical Assistant (May 2003- April 2004): OB-GYN: assisting with rooming
patients and vital signs and phlebotomy PRN. Internal medicine: rooming
patients, vital signs and injections and triage.
Heath Essentials Solutions, INC.
Medical Assistant (April2002-Feb2003)
Family Practice-Geriatrics: assisting with vital sIgns, EKGS,
administrative assistance and appt. scheduling.
Family Healthcare Associates
Medical Assistant (April2001-March 2002)
Family Practice: vital signs, EKGS, injections, assisting with minor
procedures, triage, referrals, appt. scheduling and lab
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