Ahmet Kales
*st Floor
Floral Park, New York
Objective
11004
Phone: 718-***-****
******@*****.***
To obtain the current vacant position at your esteemed company and utilize my extensive knowledge and
experience.
Work Experience
Export Agent
July, 2011 - Present Dachser Transport, Valley Stream, NY
Successfully handling company’s major air export clients and trade routes exclusively.
Maintaining and updating SOPs and clients’ profiles as they are being updated.
Assisting management with P&Ls, CASS, accounting, trouble-shooting as well as taking an
active role by suggesting better workflows and improving file profitability.
Able to stay overtime, holidays and weekends when required/requested.
Assisting other departments and colleagues when operational and compliance issues rise.
Able to undertake and provide solutions to complicated operational and compliance issues in a
busy environment and tight deadlines.
Extensive knowledge in European, South American, Asian, African and Middle-East markets.
Handling DPS-5 licenses, AES filings, record keeping, ATA-Carnets and export registrations.
Preparing rate quotations for both clients and agents.
Corresponding with clients and overseas partners in a professional and timely manner.
Maintaining a cooperative and peaceful atmosphere with other colleagues in the office.
Currently holding valid hazmat certificate and STA.
Export Agent
December, 2008 - July, 2011 Phoenix International, Inc., Jamaica, NY
Air export operations with constant average of 100 files per month.
Handling one of the largest aircraft manufacturers assembly account exclusively.
Hazmat and STA certified.
Handling the largest South-American broadcasting company’s assembly account into Brazil
exclusively.
Successfully completed in-house compliance training in following; TSA, DGR, US Customs
export regulations, AES, US Census, ITAR, etc…
Handling DSP-5 licenses as well as temporary export registrations heavily.
Fully experienced in air consolidations, back-to-backs, triangles and straight shipments as well as
their unique style of quotation and accounting procedures.
Rate negotiations with air carriers, maintaining airlines’ rate circulars as well as contracts and
promotional rates and building close relationship with key sales contacts.
Constantly being in touch with sales, compliance, IT and other teams and departments.
Able to stay overtime and work on holidays and weekends when it is requested/required.
Able to work with SOPs and following them in full compliance.
Highly motivated as well as disciplined even in busy and multi-tasking environments.
Assisting other colleagues when necessary.
Extensive knowledge of IBM’s AS400 air export and sales modules.
Export manager
April, 2007 - November, 2008 ROJAY World Freight, Inc., Valley Stream, NY
Full air and ocean (FCL and LCL) export operations by using “IES” software.
Handling L/Cs, ATA carnets, export licenses, filing EEIs, preparing quotations, KSMS access and
maintenance of company’s KSMS known shippers database.
Full warehouse operations with some forklift operating experience.
Obtained Hazmat certificate and an STA ID number.
Assisting accounting with APs & ARs, customer service and maintenance, and providing weekly
reports to branch manager.
Assisting other colleagues as well as departments other than export department.
Maintaining close communications and creating business plans with our overseas
partners within our worldwide agency network.
Able to stay overtime and work on holidays and weekends when it is requested/required.
Export manager
January, 1995 - January, 2006 ATA Freight Lines, Inc., Jamaica, NY
Full air and ocean (LCL and FCL) operations.
Rate negotiations with carriers. Preparing air and ocean export quotations. Signing and
maintaining service contracts with the ocean and air carriers.
Generating new sales leads for sales staff as well as assisting them during customer visits.
Preparing and handling of all kinds of export documents such as; AWBs, ocean B/Ls, filing SEDs
through AES system, certificates of origin, ATA Carnets, DSP-5 licenses, export registrations,
dispatching and tracking trucks for LTL / FTL as well as container moves, cargo insurances, L/Cs and
sight drafts.
Hazmat and TSA certifications.
Managing ocean and air warehouses throughout our USA network.
Interviewing and hiring new job applicants for export department.
Accounting with QuickBooks; A/Rs and A/Ps (invoicing, bill entries, locating and resolving
discrepancies.
Assisting company’s CEO and sales/marketing manager setting up an exclusive agency network
in India, Netherlands, and China for one of the largest agricultural machinery manufacturers in the US
and successfully handled this valuable client’s exports for six years exclusively.
Providing weekly reports to the CEO and VP and attempting company’s monthly meetings.
Skills
• Thorough knowledge of all major Microsoft products, computer hardware as well as networking.
• Extensive knowledge in AS400, IES and EDI forwarding software, as well as QuickBooks accounting
software.
• Digital photography and post processing.
• Building simple electronic circuits and devices as hobby.
Languages
English and Turkish fluently.
References will be available upon request.