ELLIOT J. TIERNEY
Address: **** ***** *** ********* #*, Flagstaff, Arizona 86001
Mobile: 520-***-****
E-mail: **************@*****.***
QUALIFICATIONS SUMMARY
Astute, innovative, and exceptionally diligent professional, with profound expertise in mentoring, customer service, and leadership honed throughout experience in diverse settings. Enthusiastic to apply dynamic capabilities and utilize experience gained from both work and educational background from working within United States Forest Service for additional growth and advancement of the organization.
- Capability in adjusting rapidly to new and challenging situations as well as in working well under pressure to meet time-sensitive deadlines.
- Proven background in mentoring individuals and teams on leadership and development, organizational behavior, teamwork, and goal-setting.
- Commendable interpersonal, organizational, multitasking, and management abilities, as well as written and verbal communication skills.
EDUCATION
Bachelor of Science in Parks and Recreation Management: 2012
NORTHERN ARIZONA UNIVERSITY, FLAGSTAFF, AZ
PROFESSIONAL TRAINING
First Aid Training, Lifeguard Training, and Cardiopulmonary Resuscitation (CPR) Training – Red Cross
CAREER OVERVIEW
Counseling and Teaching
- Supervised and ensured a safe environment to facilitate activities for children ages 8 to 15 years old, specifically for occasions such as swim tests and recreational swimming.
- Communicated with parents and teachers regarding program implementation to address student needs and achieve established goals for optimum learning and development.
- Initiated efforts in using a variety of appropriate content-based learning materials, strategies, and modalities, which entailed providing coaching and mentoring on learning activities.
- Employed best practices and research-based behavior management programs to establish student behavior management systems.
- Developed an assessment-based plan of care through counseling and provided case management services.
Customer Service / Client Relations
- Established and maintained positive client relationship by providing excellent customer service.
- Took charge of handling cash registry, maintaining cleanliness of store, monitoring inventory, stocking and merchandising, and documenting deliveries.
- Managed customer service initiatives that increased customer retention and satisfaction levels within highly competitive markets.
WORK EXPERIENCE
Camp Counselor-Maintenance - CAMP OLSON YMCA, LONGVILLE, MN - 2012
Cashier/Courtesy Clerk - NEW FRONTIERS NATURAL MARKETPLACE, FLAGSTAFF, AZ - 2010–2012
Cashier - HOME DEPOT, FLAGSTAFF, AZ - 2009–2010
PROFESSIONAL AFFILIATIONS
Young Men's Christian Association (YMCA); Boy Scouts; Forest Service Red Rock Ranger District, Sedona, AZ; and Riordan Mansion Historic State Park, Flagstaff, AZ
AWARDS AND HONORS
Eagle Scout Award
ACTIVITIES
United States Forest Service, Sedona Red Rock Ranger District
Contributed and assisted on various projects and coordinated Archaeology Days Festival
Volunteered at Riordan Mansion Historical State Park