Customer Service Home Health
Resume:
Sheri Morris
**** **. *********** ***. #****
League City, TX 77573
************@*****.***
SKILLS
• Good customer service experience
• Knowledge of Microsoft Office Programs (Word, Power point, Excel)
• Excellent cash handling/cash reconciling skills
• Strong communication, organization, and computing skills
• Ability to quickly learn new concepts and skills
• Reliable and flexible work ethic
PROFESSIONAL EXPERIENCE
At Your Side Homecare, Houston, TX
10/10 – 11/12
01/11- 11/12
Staffing Coordinator/ CNA Supervisor
• Schedule assessments for RN visits
• Schedule all CNA’s for shifts with clients
• Oversee 60+ employees
• Conduct customer service calls
• Assist with billing/payroll
• Prepare schedules for all employees and clients
• Assisting with orientation of new employees
• Explaining requirements of job duties
11/10 – 11/12
Office Personnel/New-Hire Recruiter
• General secretarial and receptionist duties
• Scheduling responsibilities
• Maintained client and employee files
• Verified employee credentials & conducted interviews and new-hire orientations
• Responsible for assembly and distribution of new-hire materials
• Performed employee drug testing
• Experience with HealthManager4 computer program
11/10 – 11/12
On-call Coordinator/Weekend & After Hours Scheduler
• Coordinated after-hours CNA assignments for clients
• Provided after-hours customer service,
10/10 – 11/12
• Provided home health nursing care to clients
Personal Care Assistant, Girling Home Health, Friendswood, TX
01/09 - 6/09
• Provided home health nursing care to clients
• Tracked and documented medication intake and vital signs
• Domestic duties including meal preparation, transportation, and personal hygiene
• Assisted with patient transfers
Food Service, Clear Creek ISD, League City, TX
10/05 - 10/08
• Head Cashier on computerized cash register
• Daily cash/check handling, bank deposit responsibilities, and cash draw reconciling
• Invoicing and inventory responsibilities
• Secretarial duties and account management, including parent notification of low accounts
• Routinely opened and closed cafeteria
• Trained new hires for register and cafeteria duties
EDUCATION AND CERTIFICATION
Certified Nurse Aide Program, College of the Mainland (2008)
High School Diploma, Calvary Bible Institute, Pasadena, TX (2003)
REFERENCES
Stacy Barrow: 281-***-****
Joddie Pamer: 281-***-****
Mary Muniz: 713-***-****
Lee Butchee: 832-***-****
Joellen Krejci: 713-***-****
EMPLOYER CONTACT INFORMATION
At Your Side Homecare
16868 Royal Crest
Houston, TX 77058
Girling Home Health
6750 W. Loop South Ste. 500
Bellaire, TX 77401
Clear Creek ISD
2145 W. Nasa Blvd.
Webster, TX 77598
Contact this candidate