Customer Service Data Entry
Resume:
Broken Arrow, OK. *****
Cell Phone: 918-***-****
Email: *************@*****.***
Martha Ann Vermillion
Experience
**** - **** ****** ******* ****** Tulsa, OK
Medical Transcriptionist
1. Transcribe doctor dictations for patient office visits.
2. Transcribe doctor dictated letters that are to be sent to other
doctors.
3. Transcriptions handled at this time are Acute Care, Ophthalmology,
Rheumatology, Nephrology, and Psychiatry.
2004 - 2005 Tulsa Neurology and Headache Clinic, Inc. Tulsa, OK
Medical Transcriptionist
4. Transcribe history, physical, EEG, EMG, reports.
5. Answer phones.
6. Open mail.
7. Set up appointments for patients and drug representatives.
8. Check in and check out patients.
9. Prepare payroll to be paid by accountant.
2004 - 2004 Key Personnel/U.S.I.S. Tulsa, OK
Verification Processor
10. Called to verify past employment, education, personal and
professional references.
11. Noted files of verification made.
2004 - 2004 Key Personnel/Broken Arrow Electrical Supply Broken
Arrow, OK
Clerical, Data Entry
12. Opened Mail.
13. Data Entry of Items sent.
14. Filed, Photocopied.
2004 - 2004 Total Valve Systems, Inc. Broken Arrow, OK
Office Receptionist, Clerical, Data Entry
15. Answer Phone for the Office Staff.
16. Data Entry of Items sent and received.
17. Filed, Photocopied, answer e-mails.
2002 - 2003 Key Personnel/BP Tulsa, OK
Office Receptionist, Clerical, Data Entry
18. Answer Phone for the Office Staff.
19. Data Entry of Items sent and received.
20. Filed, Photocopied, answer e-mails.
21. Used Fork Left in warehouse, loaded and unloaded trailers.
2001 - 2001 Southwest Nursery Tulsa, OK
Cashier
22. Answer phone calls for a Christmas tree lot.
23. Ring up sales for customers buying Christmas tree's.
24. Decorating wreaths.
2001 - 2001 Capital Structures Tulsa, OK
Secretarial, Clerical
25. Answer phone calls for engineers and salesmen.
26. Data Entry for customer contact lists for salesmen.
27. Filing proposals for sales.
28. Creating reports on excel for area manager and salesmen.
2001 - 2001 Manpower/American Airlines Tulsa, OK
Secretarial, Clerical
29. Answer phone calls for Power Plant Engineering Supervisor.
30. Data Entry for repairing engines.
31. Filing Engineering reports.
32. Schedule time for the conference room.
33. Make flight reservations for the Supervisor.
2001 - 2001 Key Personnel/Tulsa Radiology Assoc. Tulsa, OK
Data Entry, Clerical
34. Answer phone calls from patients concerning their bills.
35. Answer Phone calls from insurance companies.
36. Data Entry for billing items of medical procedures done.
37. Filed, Photocopied medical procedure paperwork.
2000 - 2000 Key Personnel/BP Tulsa, OK
Office Receptionist, Clerical, Data Entry
38. Answer Phone for the Office.
39. Data Entry of Items sent and received.
40. Filed, Photocopied, answer e-mails.
1999 - 2000 First Data Corporation Tulsa, OK
Customer Service Specialist For Metris, NextCard, Renaissance
41. Handle customer service calls for the client.
42. Taking Supervisor Calls and Problem Solving.
43. Train and answer questions of new employees.
1998 - 1999 Manpower/First Data Corporation Tulsa, OK
Customer Service Specialist For Metris
44. Handle customer service calls for the client.
45. Taking Supervisor Calls and Problem Solving.
Program Efficiency
MS Windows 95/97/98/ME/XP/7, MS Office 97/98/2000/2003/2007, MS Excel, MS
Word, MS Power Point, MS Word Perfect, MS Scheduler, MS Publisher
97/98/2002, MS Explorer, Corel Word Perfect 10, Group Wise, File Maker Pro,
Word Star, Rumba, Extra, FDRNET, WinScribe, WinScribe Text, Ten Key, XEROX,
Typewriter, Telephone, Fax.
Education
Aug. 2002 - Dec.2003 Metropolitan University Tulsa, OK
46. Finished with Medical Transcription Diploma and Graduated in December
of 2003.
47. Major: Medical Transcriptions
48. GPA: 3.89
Aug. 1989 - May 1990 Ozark Christian College Joplin, MO
49. Major: Education
50. GPA: 2.50
Aug. 1985 - May 1989 Chetopa High School Chetopa, KS
51. Diploma
52. Major: Business
53. GPA: 2.50
References
Jim Denton
5438 E. 24th Place
Tulsa, OK. 74114
Home 918-***-****
Bud Cavanah
13168 E. 129th Pl. N.
Collinsville, OK. 74021
Home 918-***-****
Bob and Cheryl Goforth
P.O. Box 9613
Tulsa, OK 74157
Home 918-***-****
Contact this candidate