Administrative Assistant Customer Service
Resume:
D'nette Wakefield
Las Vegas, NV *****
Phone: 925-***-****
E-mail: **************@*****.***
Objective Skilled Administrative Assistant/Receptionist experienced in coordinating, planning, and supporting daily operational and administrative functions seeking long term, rewarding opportunity to grow with a company.
Experience Muscular Dystrophy Association
Volunteer Recruitment Coordinator
Concord, CA. April 2012 – June 2012 (Temporary Assignment)
Recruit volunteers for fund raising campaigns.
Computer, clerical, administrative skills
GreenworksUS/Safe Guard
Telemarketing Agent
San Ramon, CA. March 2012 – April 2012
Conduct sales campaigns/promotions.
Computer skills.
Customer Support.
Iron Mountain Records Management
Imaging Specialist
Livermore, CA. Oct 2011- Nov 2011 (Temporary Assignment)
Document preparation/Quality Control.
Scanning/Data Entry.
Confidentiality a must.
Leads Direct Marketing
Customer Service/Administrative Assistant
Brentwood, CA. May 2008–Sept 2010
Maintain customer accounts.
Assist with setting up and running marketing campaigns.
Troubleshoot online technical issues.
Maintain daily schedules and calendars.
Utilize proprietary software to maintain marketing
and advertising campaigns.
Contract preparation and billing.
College of Southern Nevada
Student Recruiting, Administrative Assistant I
Las Vegas, NV. Oct 2006–Sept 2007
Career Services, Administrative Support
Las Vegas, NV Aug 2004- Oct 2006
Maintain financial records, employee contracts and serves as payroll clerk. Order and maintain supplies and resource materials for department. Arrange facility usage and work requests.
Assist and support professional staff with daily operations, events
and special projects.
Computer literate in MS Office Suite.
Supervise student workers, campus Peer Ambassadors.
Assist with developing and maintaining employment handbooks.
Work with student inquiries regarding college course offerings, financial aid and job search/resume assistance.
Assist in organizing and conducting job fairs.
Perform multifaceted general office support
ICI Dulux Paint
Administrative Assistant/Sales Associate
Pleasant Hill, CA. Feb 1999–Nov 2002
Effectively address customer account inquiries.
Maintained customer files and data base.
Develop skill and competencies in critical procedures including:
Typing, filing, payroll accounting, shipping and receiving, inventory control, and auditing.
Tint and match paint colors as per customer's request.
Education College of Southern Nevada, Las Vegas, 08/2004–02/2007
Major: Interior Design/CADD Minor: General Ed Certification
Loma Vista Adult Education, Concord, CA, 08/1994–06/1995
Major: EKG Technician Certification
Loma Vista Adult Education Concord, CA, 08/1996–06/1997
Major: Surgical Technician
Skills Experienced with proprietary software for data entry and retrieval.
Accurate data entry skills.
Development and maintenance of database files for tracking and reporting.
Skilled in Microsoft Office applications.
Experienced with most office equipment.
Strong oral and written abilities addressing customer service issues. Preparation and design of handbooks, employee manuals, correspondence, reports, purchase orders and fliers.
Ordering and maintenance of office supplies.
Supervisory experience.
Ability to build positive relationships with clients and colleagues at all organizational levels.
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