Customer Service Manager
Resume:
Tarran Alis Engelhardt
***** **** **** **. ********, CA 92345
*** – 827 – 1199 abgjj7@r.postjobfree.com
SUMMARY OF Secretary and Receptionist for 3.5 years
QUALIFICATIONS
Phone customer service experience
Computer experience (Excel, Word, Creating PDFs and Flyers)
Type over 80 words per minute
Organization skills (Filing, etc.)
Extensive knowledge on keeping a work place organized, up to
date, proper English, word placement.
EXPERIENCE Fortier Insurance Services, Phelan, CA 92371 2009 to Present
Receptionist & Secretary
Answered all phone representing billing department and Brokers.
Filed all customer folders, Dental, and Medical.
Entered in new members into billing system.
Created Word, Excel Spreadsheets and PDF Flyers for company.
Handled all late fee statements, and payments.
Made sure all members were up to date with payments, and
personal information.
Handled all holiday’s events.
Assisted California Cosmetology Association part of company
with special events or organization.
Assisted with any technical difficulties in world environment.
Old Navy, Rancho Cucamonga, CA 2008 to 2009
Sales Associate
Seasonal Position
Cleaned and organized all of store.
Assisted in Fitting Room.
Round Table Pizza, Fontana, CA 2007 to 2008
In-House
Answered phone calls regarding in order, or take out pizzas.
Worked with Register.
Busted Tables
EDUCATION Rancho Cucamonga High School, Rancho Cucamonga, CA 2004 to 2008
Prepared, made and cooked the pizza.
Handled money.
Chaffey Community College, Rancho Cucamonga, CA 2008 to Present
General Education and Liberal Arts
Assisted all supervisors and managers.
Health & Life, Ethic Pre-Licensing Education, WEB 2012 to Present
www.52hours.com
Health and Life Insurance Broking Education
COMPUTER SKILLS
Microsoft Word 2002 – 2012, 80+ words per minute.
Excel Spreadsheet
PowerPoint
PDF Creation
Windows, Mac
Internet explorer, Java
LANGUAGES English
ACTIVITIES AND
INTERESTS Advanced Reading and Writing, Exercising, Cooking, Girl Scout Leader,
Pet lover, Cycling, Photography, Charity Work.
REFERENCES Johanne Seeds (Supervisor for Seeds Benefit Administrator)
1-760-***-**** * abgjj7@r.postjobfree.com
Dan Fortier (Manager and Owner of Fortier Insurance Services)
1-760-***-**** * abgjj7@r.postjobfree.com
Jennifer Burns (Previous Co Worker)
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