Customer Service Sales

Robert D. Preston

**** **** ****** ********, ** *3220 ( 540-***-**** ( ********@*****.***

profile

Fast-track sales professional with experience in business development and

territory management. Proven ability to maintain relationships, develop new

business and liaise with technical and business teams. Relocated to

Richmond, VA for family reasons and left my previous employer on excellent

terms. Interested in joining an organization where I can directly impact

the achievement of company objectives and revenue growth.

professional experience

Government Account Executive, Carahsoft Technology Corporation, Reston,

VA - September 2011-October 2012

. Member of the Open Source team/distributed Red Hat solutions

throughout state and local government agencies.

. Responsible for managing 27 state territories; booked and sold over

3.6 million dollars for Red Hat in one year.

. Increased sales revenue with renewals and new business by 40 to 50%

month-to-month compared to last year.

. Ranked 3rd out of a 400-person company for total minutes on the phone

- interacted daily with customers, Red Hat representatives and

partners.

. Actively developed new accounts while retaining long-standing

business.

. Experience upselling accounts from minor renewable subscriptions to

hundred thousand dollar orders.

. Worked with open market pricing as well as GSA to drive business for

education programs as well as Colleges and Universities.

. Generated sales leads, qualified opportunities and accurately

forecasted the pipeline.

. Hosted and lead client conference calls and sales meetings.

. Cultivated relationships by providing high-level customer service

during the sales process and client-responsiveness.

. Developed and lead marketing programs through call and email

campaigns.

Business Development Team, Carahsoft Technology Corporation, Reston, VA -

August 2011-September 2011

. Developed and executed a one million dollar deal during first month

on the Business Development team; managed the sales process from

start to finish.

. Organized and participated in call campaigns to raise awareness about

Red Hat and its products.

. Participated in training for Red Hat and received Red Hat

certification.

Operations Intern, Richmond Flying Squirrels, Richmond, VA - May 2010-

August 2010

. Established relationships with key sponsors.

. Promoted the Flying Squirrels brand by traveling to local businesses,

preparing the stadium for games and ensuring all promotional events

were organized and executed effectively.

. Assisted with database management.

education

James Madison University, Harrisonburg, VA - 2006-2011

Bachelor of Science, Sports Management

Minor in Business Administration

. Recruitment Chair, Sigma Chi Fraternity; JMU Chapter - $1,000 budget

for 80 potential new members over two years.

. Philanthropy Chair, Sigma Chi Fraternity; JMU Chapter - Raised

$13,000 over the course of four years for the Harrisonburg Boys and

Girls Club.

skills

. Sales.

. Business development/territory management.

. Strategic market planning.

. Relationship building and customer service.

. Ability to work in a team setting in a fast-paced environment.

. Adaptability and ability to work under pressure.

. Proficient in Salesforce and Microsoft Office.

Contact this candidate