Manager High School

Miriange Pinto Rivero

** ****** ****, ******, **. 19711

Cell Phone:302-***-**** Home:302-***-****

E-mail: ********@*****.***

Professional

Experience_________________________________________________________

Manager of the International Loans Dep. for Social Projects. Venezuela, Jun. 2008 – May. 2011

BANDES International Cooperation and Financing

As a manager of the International Loans department I had under my supervision over six (6)

employees, together as a team we made sure that all of our clients complied according to the Bandes

requirements for loans with the financial and legal documentation to support the viability of the social

project to be developed at the different countries and its credit worthiness, during this period I developed

strong interdepartmental communication, ability to understand other people culture and laws related to

financing, among other things I was in charge of the department’s annual budget. I also presented the

social projects to the board of directors for loan approval.

Logistic & Operation Analyst. Venezuela, Oct. 2007 – Jun. 2008

PDVSA Logistics & Operations PDV Caribe

Logistics and operations for delivering oil products to the Caribbean Island was an innovating project for the

company, in which I played an important role on the team developing the logistics plan, also collaborated on the HAZOP

for the terminals project, once the deliveries started, with my colleges I coordinated all the operations and administration

paperwork for those deliveries, which involved, clients, terminal, seaman, product analyst and most importantly the

finance department, together we made sure of the documentation’s quality, trade contracts and insurance the credit

reality of customers.

Clean Product and Asphalt Operation Analyst. Venezuela, Dec. 2006 – Oct.

2007

PDVSA Clean Product & Asphalt Operations

As an Operation Analyst I learn to handle long term contracts with clients like Chevron, Shell among

others, this contracts were related to future sales that guarantee volume, quality and price, my communication skills and

ability to coordinate with all the areas involved in the process grow bigger, every detail previously, during and after the

delivery product operation in the oil industry involved great responsibility in handling large amounts of money, I had to

cooperate with other departments in the company in issues related to claims (quantity and quality), payments and

credits and contracts administrators.

Bunker Trader Venezuela, Feb. 2003 –

Dec. 2006

PDVSA Deltaven SA

The bunker trader experience helped me developed my analytical backgrounds, it consisted on creating daily

pricing for the bunker market considering our main competitors in the Caribbean, working with clients around the world

to complete the sale transaction, overseeing the delivery keeping in mind schedule, quality, and quantity of the product,

assure documentation for the finance department (invoicing procedures), discussing claims with clients, Keep track of

the inventories at the delivery ports and barges, nominating independent inspectors and maritime agency from the

company’s pool services. One of the biggest accomplish in as a trader was to assure the quality of the product according

to OMI on its (Marpol) newest regulation regarding pollution at the time.

Executive Assistant Venezuela, Jan. 2002– Jun. 2002

Oasis Hotel Sales Department

Hotels and taking care of people needs is one of my passions, solving problems, working with people letting

them know what is best for them when it comes to getting a package, ensuring customer satisfaction; got me

working at different hotels chains where I personally contacted and promoted hotel’s products and services to

major accounts related to the oil industry, I was Responsible for banquet and conference management, VIP

relations, event planning/logistics, and overlooked budgeting, expense control, and month-end reporting for upper

management.

Professional skill

________________________________________________________________

Communication - Deals with internal and external customers at all levels via telephone and email, to ensure

successful communication via actively listening and probing questions.

Problem solving - Resolves in-depth queries in a methodical manner independently and with internal and

external business partners to find appropriate resolutions, efficiencies and high level of quality.

Team Player - Enjoys sharing knowledge and encouraging development of others to achieve specific team

goals.

Planning and organizing - Refined planning and organizational skills that balance work, team support and

responsibilities in a timely and professional manner.

Finance - budgeting, expenses control, and currency exchange operations. Social loans investments on areas

like tourism, services, industrial and agricultural.

Marketing - potential market opportunities and conceptualize innovative product packaging for the hotel and

tourism.

Oil Industry – Logistic and operations for export cargoes and bunkering.

Systems knowledge – Stars, SAP (basic), Microsoft office.

Education ________________________________________________________________________

2013 Caribbean Maritime University Ms on International Maritime Commerce with concentration in

Business. Venezuela. Thesis in progress: “Hydrocarbons

Logistic transportation system for the Pretrocaribe Agreement

signatory countries, Central Region”.

2010 Metropolitan University Financial Engineering Diploma

2000 Nueva Esparta University B.S. in Business Administration with concentration in Tourism

Thesis: “Analysis and optimazition of tourist spaces for El atillo,

Miranda State”

Relevant Courses ________________________________________________________________

BANDES. Prevention on money laundering INST. ALTOS ESTUDIOS. Program anti-money laundering

PDVSA CIED SAP. Basic course PDVSA CIED. SAP. Services requestor

SGS DE VENEZUELA. Chapter XVII. Measurements. PDVSA CIED. Intelligent Communication.

Gran Meliá Caracas Hotel. Telephone courtesy AEREOTRAFIC. Reservations and aero traffic

INSIGHT. Personal and professional development. British Council. Course of instruction in English.

C.V.A. TOEFL Preparation course. Delaware University. TOEFL preparation

AMERICAN AIRLINES. Introduction to SABRE System. CLOSE UP FOUNDATION. American Government studies

SHELL MARINE PRODUCTS. International Standard ISO 8217,2005 Edition Phase I & II

CARIBEAN MARITIME UNIVERSITY. Port Facility Security Officer, based on the model course IMO-3.21

ENERCON GROUP. Tanker operations / Charter Parties, Laytime & Demurrage

ENERCON GROUP. Marine Custody Transfer, Petroleum Measurements & Advanced Petroleum Loss Control, Claims and

Recovery

ATLAS MARINE. Critical aspects of control in the process of Marine Custody Transfer

Awards __________________________________________________________________________

Nueva Esparta University Alexis I DuPont High School

Honor roll: 199*-****-**** y 1995. Student Council Executive Board 1993-1994.

Red Clay Consolidated School Alexis I DuPont High School

Certificate of Achievement 1994. Award of Special Honor 1993 y 1994 & Award of

Excellence 1994.

References available upon request

Contact this candidate