Administrative Assistant Sales

Maricia Mitchell

**** ********** **** . ********* *******, OH 44118 . Ph: 216-***-****

***************@*******.***

SUMMARY OF QUALIFICATIONS

Manager/Assistant, knowledgeable in all office responsibilities, with a

solid background in the sales, marketing, and healthcare functions. Major

strengths in organization, accuracy, and attention to detail with superior

telephone, customer service, and computer skills. Excel at multi-tasking to

complete tasks efficiently and on time. Well organized, diligent,

dependable and professional.

PROFESSIONAL EXPERIENCE

Medwish International, Inc. (Non-Profit) 4/2010-3/2011

Office Manager

. Promoted from temporary Administrative Assistant to Office Manager

. Supported the Executive Director, Director of Operation, Development

Director, and the Volunteer Coordinator

. Coordinated all aspects of MedWish's medical brigade to El Salvador

and Nicaragua

. Installed processes that improved office efficiency by 80 percent

. Coordinated with the Development Director on the annual "Band-Aid

Bash" fundraiser

. Created a financial and supply tracking spreadsheet for all monetary

and in-kind donations

. Updated and maintained donor database

. Created and maintained applications/forms/donations on new website

. General office duties including supply purchasing, answering

telephone, screening and directing calls, filing, and light typing

Sun Newspapers 6/2007-7/2009

Advertising and Marketing Assistant

. Promoted from Sales Assistant to Advertising and Marketing Assistant

. Supported the Director of Advertising Operations, 4 Managers and 30

sales representatives

. Coordinated all aspects of Sun advertising, including printing and

delivery of inserts

. Verified invoices and dummy papers for accuracy

. Created a spreadsheet to track costs, and print and delivery volumes

. Created and maintained the Sun promotional schedule; maintained the

promotions tracking

. General office duties including supply purchasing, answering

telephone, screening and directing calls, filing, and light typing

JB Dollar Stretcher Magazine 7/2005-6/2007

Office Manager/Receptionist

. Coordinated communication between the art department and sales force

. Assisted service customers in ad creation, development, and proofing

. Office duties included greeting customers, scheduling appointments,

purchasing supplies, answering telephone, screening and directing

calls, filing, and light typing

Bloch Physical Therapy, Inc. 3/2005-8/2005

Medical Secretary/Receptionist

. Maintained patient and referral physician's data

. Reconciled patient accounts and handled and verified insurance and

claims

. Office duties included greeting patients, scheduling appointments,

setting up therapy and massage rooms, answering telephone, screening

and directing calls, filing, and light typing

Hillow, Connors and Getsway / Spherion Staffing 11/2003-2/2005

Executive Administrative Assistant/Financial Assistant

. Supported Vice President of Human Resources for Kaiser Permanente and

Vice President of First Consulting Group along with various other

Human Resource Supervisors

. Tasks included invoicing, completing expense reports, making travel

arrangement, scheduling appointments, and maintaining calendars

. Prepared the dashboard, and sat on the HIPPA regulatory committee at

University Hospitals

The Cleveland Foundation 4/2003-8/2003

Program / Administrative Assistant

. Assisted in preparing materials for quarterly Board of Directors

meeting

. Scheduled appointments, made travel and hotel arrangements, and

prepared expense reports

. Assisted program officers in processing pending grants and monitored

grantee reports

OfficeMax, Inc. 7/2000-4/2003

Administrative Assistant

. Administrative Assistant to 2 VPs of Sales, 2 DVPs of Sales, an

Executive Commercial Sales Recruiter, and approximately 150 sales

representatives

. Processed most human resource paperwork, reviewed applicants,

performed background checks; tracked attendance

. Responsible for invoicing including follow-up on unpaid invoices to

expedite payment

. Maintained advertising and catalog databases

. Assisted in the planning and execution of the OMX 2001 Sales

Convention in Nevada; prepared new hire and temporary hire paperwork;

coordinated meetings

. Assisted in preparing the Commercial Sales Manual

. Scheduled appointments, and set up conference calls and meetings; made

travel arrangements

. Composed and typed letters, memos, and emails; maintained files and

records

Officeteam Agency 2/1998 - 7/2000

Administrative Assistant/Accounts Payable

. Processed orders, paid invoices, and assisted in payroll processing

for Industrial Construction Company (ICC)

. Coordinated and processed daily payroll for over 50 companies for

Penske Logistics

. Prepared invoices for accounts payable department for Ernst & Young

LLP

EDUCATION

Cleveland State University, Cleveland, OH

Bachelor of Arts in Non-Profit Administration (expected 2012)

Cuyahoga Community College, Cleveland, OH

Associate of Applied Science, Computer Applications (1994)

Beachland Technologies

Microsoft Office 2003 Specialist Certification, Medical Secretary (2005)

SKILLS

GiftWorks, Microsoft Office Suite (Outlook, Word, Excel, PowerPoint,

Access), SharePoint, Peachtree, SAP, ACT!, PeopleSoft, Lotus Notes, Office

Equipment, Medical Terminology, Internet

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