Quality Control Manager

MARK C. HELGESON

*** ***** ***** ****., **. Paul, MN 55105

M: 651-***-**** H: 651-***-**** ********@*****.***

SUMMARY

Operations Management Professional with extensive experience in food and beverage plant production operations, including production lines, warehousing, and dispatch operations.

PROFESSIONAL HIGHLIGHTS

* Over 20 years of operations management experience, adhering to and exceeding established plant standards.

* Strong people leader skills with a reputation for building and retaining dedicated and loyal employees.

* Strong people management skills including employee evaluation, employee utilization, problem identification and resolution.

* Responsible for staffing levels and vendor relationship management.

* Operational and technical skills including 5S, Centerlining, Loss Tree savings potential and Continuous Improvement Process (CIP) and Cost Savings.

* Knowledge of Six Sigma principles.

* Skilled in the use of Microsoft Office products including Outlook, Word and Excel.

CAREER EXPERIENCE

CUT FRUITS EXPRESS, Inver Grove Heights, MN 7/2012

Production Manager Consultant

* Advised owner and plant management team on Continuous Improvement opportunities for increased efficiency, safety, and reduction in product waste and overall labor costs.

* Daily oversight of production line staff for a variety of prepared fruit and vegetable product lines.

AMERICAN IMPORTING COMPANY (AMPORT FOODS), Minneapolis, MN 1994 - 2012

Plant Production Manager - Management Responsibilities

* Managed up to 175 production line personnel and supervisors operating lines for packaging of Dried Fruits and Trail Mixes packaged on Extrusion, Vacuum Pack, Fresh Pack, Horizontal, and Vertical bagging machines.

* Efficiently ran nine Mixing Operations for wet, dry, and powder ingredients.

* Conducted training of plant employees for continued compliance with Safety policies.

* Led and motivated employees to maximize productivity and minimize operating costs.

* Coached, counseled, trained and developed crucial employee skills.

Operational Responsibilities

* Responsible for Product Safety and Product Quality.

* Annually exceeded American Institute of Baking (AIB) and British Rating Consortium (BRC) expectations for certifications.

* Effectively applied Knowledge of FDA and OSHA requirements, Hazard Analysis and Critical Control Points (HACCP) and Good Manufacturing Practices (GMP).

* Actively participated in achievement of established plant financial, quality, and safety objectives.

* Controlled staff labor costs and managed overtime through properly adhering to the direct labor standards and cost-savings initiatives.

* Managed and controlled costs to support budgeted labor, best use of raw materials, packaging targets, and waste reduction.

* Participated in new product development test runs and production line introductions.

MARK C. HELGESON Page 2

CON-AGRA (FORMERLY GRIST MILL), Lakeville, MN 1990 - 1992

Night Shift Plant Manager

* Responsible for all third-shift plant operations. The third-shift operation employed 60-80 people in the Production, Quality Control, Warehousing, and Maintenance departments. The product lines included the production and packaging of cereals, granola bars, candy bars, piecrusts, and pouched fruit snacks.

* Responsibilities included production, quality control, warehousing, and maintenance operations, as well as hiring, discipline, termination, training, performance reviews, and promotions.

COCA-COLA ENTERPRISES INC., Eagan, MN 1978 – 1990

Production Supervision and Dispatch Operations

* Supervised union personnel on five production lines for canning, bottling, premix, and post mix, and BIB.

* Supervision tasks involved personnel staffing and production scheduling changes, in addition to raw materials inventory management and warehousing of finished goods. The number of people supervised ranged from 30 to 50, depending on the season.

* Responsible for staffing, job postings, layoffs, and recalls of 300 union personnel on all shifts for delivery, warehousing, production, syrup plant operations, maintenance, quality control, and over-the-road delivery.

* Gained experience in all phases of distribution, as well as opportunities to interface with other departments including bottling, canning, syrup plant production, warehousing, maintenance, quality control, accounting, and sales.

EDUCATION

B.A. Operations Management, University of St. Thomas

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