Customer Service Medical Assistant

|Berenice morones **** Preston on the Lake #*** ( Little Elm, |

|TX 75068 ( 469-***-**** ( ***************@*****.*** |

|Objective- To obtain a career I the medical field and to contribute to the |

|ongoing success of the medical office. |

|- Take medical history |

|- Medical Billing & Coding |

|- Training new employees |

|- Data Entry (55 WPM) |

|- Bookkeeping & Filing |

|- Taking Patient Vitals |

|- Blood Draws |

|- Injections |

|- Patient Scheduling |

|- Urinalysis |

|- Patient Education |

|- HIPAA & JCAHO Knowledge |

| |

Education

Medical Assistant (MA), 2010-Present

Certified in First Aid & CPR, 2010-Present

High School Diploma, Little Elm High School, Little Elm, TX 2008

Everest College, Dallas, TX, 2011

Little Elm-Frisco Children's Clinic

Medical Assistant, 2011-2012

. Consistently praised for efficient handling of administrative duties

(e.g., answering phones, scheduling appointments, maintaining medical

records, patient processing, billing and bookkeeping) that allowed

doctors and nursing staff to focus on the health concerns of their

patients.

. Demonstrated proficiency in taking patient medical histories and vital

signs, as well as in performing venipunctures, injections and various

diagnostic procedures.

. Ensured the cleanliness, sanitation and maintenance of all facilities,

exam rooms and equipment.

. Helped implement practice's quality assurance and control program.

Efforts ensured compliance with HIPAA, CLIA and OSHA regulations;

improved patient care/satisfaction;

. Reacted calmly and effectively in emergency situations, and added the

personal, caring touch that immediately put patients at ease.

Metro PCS

Sales 2009-2011

. Handling inventory

. Costumer service

. Ensured cleanliness of the store

. Key holder of the store

Cutie Patootie Kids

Buyer 2009-2011

. In charge of buying inventory for store sales

. Key holder of the store

. Customer service

Certification of Award/Achievement

. Dean's List

. CPR certified

. President's list

References:

Dr. Yaratha Reddy- 575-***-****

Dr. Urmila Gupta- 214-***-****

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