QA Engineer

Mohana Raman

Katy, Texas

Mobile:858-***-****

Home:832-***-****

*************@*****.***

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CAREER OBJECTIVE:

Self-motivated QA tester with 3 years of experience. Willing and able to

learn new testing techniques and adapt with changing corporate

environments. Seeking a Quality Assurance Position, where I can put my best

to transform my academic knowledge and industry experience into real world

applications.

IMMIGRATION STATUS: Permanent resident of The United States of America.

ACADEMIC CREDENTIALS:

B.Tech, Shanmugha Arts, Science, Technology and Research Academy (SASTRA),

April '07, CGPA; 7.6746

SUMMARY:

. Have nearly 3 years of experience as a Software Test Engineer in

Manual and Automation testing including but not limited to various

phases of testing such as functional and regression.

. Excellent customer interfacing and lead-to-resolution skills.

. Working experience in Banking and logistics Domain.

. Good exposure in Requirements Understanding and Analyzing.

. Proficient in testing Oracle applications, web based applications and

Windows based applications.

. Exposure in Software Engineering Process and familiar with various

Life Cycle Models like Waterfall and 'V' model in different projects.

. Excellent knowledge towards Testing Techniques and Test Methodologies.

. Good understanding of STLC.

. Well acquainted with SDLC.

. Define testing objectives and develop test cases based on acceptance

Criteria.

. Fair knowledge in creating test data using test design techniques.

. Execute test cases according to the plan and identify and document

defects in a consistent fashion.

. Verify defects are resolved according to defect definition.

. Defects tracking and posting in Quality Center.

. Extensive experience in developing and executing test scripts,

analyzing results and managing defects in Quality Center.

. Knowledge on Automation testing Quick Test Professional (QTP)

. Very good in web services testing using SOAP UI client.

SKILLS:

Testing Tools : Quick Test Professional (QTP), Quality Center, SOAP UI

Methodologies : STLC, SDLC, Black box Testing, Functional, Regression,

Performance testing.

Applications: Oracle Applications (E-Biz suite)

Operating systems: Windows XP, Windows 7

Back office tools: MS Office (Word, Excel, PowerPoint)

WORK EXPERIENCE:

TCS E_ Serve Ltd (CITIBANK GLOBAL SERVICES), Chennai, Tamil Nadu, India

QA Engineer, Feb 2009 - April 2010

Citibank Customer Service System:

. Involved in testing and automation of web and windows based products

for the banking industry.

. Performed UI, functional and end to end testing of different features

like fee reversals, account closure, account opening, and late fee

inquiry. This is based on Oracle applications Finance module.

. Automation using Mercury Quick test Professional (QTP) -

> Involved in automation of various web based projects

like online banking. Involved in enhancing some existing

scripts for better performance in terms of time and

lines of code.

> Member of the User acceptance Testing Team, wrote

Enhancement Requests and worked with the perspective of

the user.

. Tested application in IE and other browsers for compatibility.

. Transitioned software development efforts to a test-driven

development (TDD) process, which brought QA testing in on the front-

end of the development cycle for gains in code quality, software

functionality and programmer productivity.

Citibank legal logistics system:

. Review product requirements, functional specifications and involved

in developing test strategy, test plan and test case documents.

. Involved in sanity, dynamic testing of Fraudulent and Deceased

scenarios using windows based processing tools.

. Interacted with business analysts and software developers for bug

reviews and participated in QA meetings.

. Delivered thorough QA testing reports that determined product

quality and release readiness

. Performed web services testing for various interfaces using SOAPUI

client. This testing makes sure functional verification and

performance testing as well.

Allsec technologies Ltd, Chennai, Tamil Nadu, India

Transaction Monitoring Analyst, Aug 2007 - Jan 2009

SEARS Customer Maintenance System:

. Performed GUI and functional testing for SEARS and other credit

card customers using SCMS (SEARS Customer Maintenance System).

. Actively involved in creating test scripts during design phase of

SCMS.

. Generated test plan, test cases manually. Run Test Cases and

analyze and report defect.

. Enhanced test case, log defect report for testing purpose using

Quality Center.

. Involved in the regression testing of customer service tools.

DELL parts tracking system:

This is an inventory system which maintains end-to-end cycle chain of parts

for DELL's desktop, laptop etc.

. Worked on Entire Software Testing Life Cycle that includes Test

Initiation, designing, execution, reporting and closure.

. Discussed and worked with business analyst team to gather detail

functionality.

. Executed reliability testing in order to ensure the stability of

the inventory system.

. Involved in Functional Testing, Integration Testing, Regression

Testing, System Testing and User Acceptance Testing (UAT).

. Conducted GUI Testing manually as well as using Quick Test Pro.

Employee Database tool:

This is a windows based tool which collects all the relevant information

about the employees and saves it in a data base server.

. Manual testing of employee database tool for a startup company

(Using Quality Center) - Involved in test plan creation from

requirements, development of test cases, implementation of test

plans for various test cycles, discussions with developers on

issues found, suggestion of more test scenarios to identify root

cause of issues.

Strengths:

1. Efficient in learning new technologies

2. Commitment driven attitude

3. Innovative during testing and defining testing approach

4. Good communication skills

5. Effective user interaction skills

6. Both analytical and creative thinking, yielding efficient software

testing.

Contact this candidate