Customer Service Security Officer

Location:

Salary:

$10.00

Posted:

December 11, 2012

Rosa Delacruz

Bronx NY, **453

Email;*****************@*******.***

Personal Statement

I am a friendly positive and clearly dedicated individual who has an ambition to succeed in any

environment. I love to learn, and am always up to a challenge whatever the situation. I have good skills in

dealing courteously with public. Whilst also working efficiently on my own, I am seeking a position

where I can develop while giving my best to an employer.

Work Experience

Security Officer –Jan-2006-Apr-2012

Madison Security Group Inc.2931 Westchester Ave,Bron NY 10461

-I was responsible for the safety of people and property, Assists any persons in the building or on the

grounds needing directions or campus information. Responds to alarms and dispatched calls; decides

what actions to take based on situations, facts known and position limitations. Decides when incident

requires written reports, decides which report form to use and submits to supervisor.

-Customer Service-Mar-1999-May-2005

MacDonald Corp. 36 West Fordham Road Bronx, NY 10458

-I was in charge of solving any problems with customers in the restaurant .I was also in charge of solving

any conflicts between workers ;also listening and phone skills. I was in charge also of resolving product

or service problems by clarifying the customer’s complaint; determining the cause of the

problem.Selecting the best to solve the problem at all times

Education

John.F.Kennedy H.S Jul-1996-Jun-1998

Terrace View Ave.No.A22 Bronx NY 10463

Completed the 11 grade

did not graduate

Skills: C.P.R Training, Some skills in computers, bilingual English/Spanish