Manager Sales

JEFF DEMOSTHENE

***** ** **** ****** ? Miami, Florida 33056

305-***-**** ? *****************@*****.***

RETAIL STORE MANAGER / SALES MANAGEMENT

Focused, pro-active, and self-directed sales management professional with

demonstrated success in leading and motivating teams to achieve corporate

goals and objectives. Achievement oriented and success driven - known for

demonstrating initiative in identifying and pursuing opportunities to

increase revenue and expand market share. Accomplished at establishing an

environment that encourages participation, promotes a team spirit, and

increases employee retention and morale. Set high standards for self and

others, and lead by example.

Strategic Planning ? Financial Analysis ? Budgeting ? Profit & Loss ?

Payroll

Sales Forecasting ? Audits ? Cost / Benefit Analysis ? Expense

Control ? Reporting

Policy Development ? Operations Management ? Benefits / Compensation

Recruiting ? Training / Development ? Leadership / Motivation ? Team

/ Consensus Building

Talent Management ? Employee Engagement ? Performance Management ?

Scheduling

Business Development ? Negotiations ? Presentations ? Merchandising

Customer Service ? Event Planning ? Public Relations ? Distribution

Procurement / Purchasing ? Vendor Relations ? Inventory Management

Risk Management ? Loss Prevention / Shrink ? Safety / Security ?

Regulatory Compliance

PROFESSIONAL EXPERIENCE

The Children's Place Sunrise, Florida 6/2012 - Current

Store Manager

My responsibilities are setting an example ensuring that customers are

welcome to the store, experience excellent store conditions, are able to

find what they need, check out in a hassle free manner, and receive a

greeting from every associate they come in contact with. Remedy customer

concerns, Maintain techniques and layouts consistent with the corporate

merchandising philosophy, training new associates, ensuring timely

processing of receipts, price changes, and markdowns, communicating

successes and opportunities to Central merchants and vendors

Accomplishments:

. Best Audit Score for an Outlet Store in Florida

CARMAX, Miami, Florida ? 10/2007 - 02/2012

Buyer

Located inventory, conducted vehicle appraisals, evaluated current auction

trends, and coordinated on-site auctions. Assisted in pricing vehicles,

managing inventories, and tracking sales levels. Remained abreast of

changes affecting both the supply of, and demand for, products and

materials. Monitored competitors' sales

Activities and general economic conditions to anticipate consumer buying

patterns. Selected suppliers and merchandise based on price, quality,

availability, reliability, and technical support. Cross trained as Sales

Manager, and assisted customers with financing activities and functions.

Accomplishments:

. Coached, guided, and mentored three individuals to successfully

complete stringent and demanding eight month "Buyer In Training"

Program, with an average drop-out rate of 53%.

. Awarded "Buyer of the Year," out of 1,000 - 2008 & 2010.

. Received "Store Support" award - 2007.

. Hand-picked to serve as sole buyer sourcing inventory at auctions,

purchasing $30 to $50 million in vehicles.

. Maintained offsite PQ of 123%.

SPRINT, Miami, Florida ? 05/2005 - 10/2007

Retail Sales and Distribution Manager

Directing a staff of 23, managed daily operations related to sales,

customer service, and employee development. Hired, trained, scheduled,

counseled, and directed employees; implemented marketing programs;

maintained inventories at appropriate levels; presided over weekly staff

meetings; and controlled shrink. Served as primary point of contact for

customers requiring extra attention or problem resolution.

Accomplishments:

. Best Shrink Award for Top 100 store two years in a row

. Best Operations Manager of the Year - 2006

. Top Gun Award for maintaining quota attainment of 115% - 2005 - 2007.

. Best Audit Score for a Top 100 store in Florida

JEFF DEMOSTHENE

? Page 2 ?

*****************@*****.***

T-MOBILE, Miami, Florida ? 04/2002 - 05/2005

Sales Manager

Coached, directed and scheduled five sales representatives. Initiated

outreach events to acquire new accounts and expand market share;

implemented plan-o-grams to ensure adherence to merchandising standards;

and recruited new employees at college job fairs. Executed both "front" and

"back" of the store processes and procedures, including setting store and

individual goals, and conducting daily inventory counts.

Accomplishments:

. Established programs with local hospital and police department,

leading to $500,000, one of the largest accounts at the store level.

. Ranked as "Top Sales Manager " six months in a row and advanced

to managing "Top 200" store.

. Mentored employee to become an Assistant Manager and on track to

become a Store Manager.

. As a sales representative, instituted outreach program with

Miami Dade College and Florida International University, averaging 15

new monthly accounts by both Universities, and winning "Top Percent to

Quota" award.

Burdines, Miami, Florida ? 06/1999 - 04/2002

Sales Manager -Young Men's Urban

Set schedule for eight associates; trained new hires; and directed

activities to ensure proper placement and display of merchandise, and

maintenance of appropriate stock levels. Reviewed weekly item tracker to

view fast selling items; executed plan-o-grams; and stocked and rotated

merchandise. Maintained prototype standards for department, and ensured

timely processing of receipts, price changes, and markdowns.

Accomplishments:

. Recipient of The Florida Achievers award two consecutive years

as Top Sales Manager.

. Led youngest team to achieve $31,000 increase month over month

for 18 months.

. Named "Employee of the Store" 13 times for meeting and

surpassing personal selling, credit solicitation, and department goals.

. Developed and implemented employee performance evaluations and

improvement plan metric that decreased customer wait time per

transaction from 17 to nine minutes; raised customer intake and

inventory flow; and increased sales by 26%.

EDUCATION / SKILLS

Bachelor Degree in Business Management and Marketing (in progress)

Florida International University - Miami, Florida

A.A., Business Administration

Miami Dade Community College - Miami, Florida

Microsoft Word, Excel, PowerPoint ? Lotus Notes

Bilingual: English / Creole

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