CCNA network support

OBJECTIVE

Seeking an entry level position in the area of computer networking, installation, switching, and routing while I simultaneously pursue multiple Cisco certifications (i.e. CCNA, CCNP) and to become a Red Hat certified engineer.

TECHNICAL SKILLS

> Software Citrix, VMware, Packet Tracer, WireShark, Solid Works, MS Office 2003, MS Office 2007, MS Office 2010, McAfee virus scanner, Norton virus scanner. Routing protocols: RIP, EIGRP, BGP, OSPF, CDP, IS-IS as well as subneting, VLSM IPV4.

> Languages Speak, read and write fluent Spanish.

> Hardware Used the Routers and Switches in class to setup, configure and troubleshoot LANs and WANs, using straight through cables, crossover cables, DCE\DTE, console cables. Setup my home wireless/wired network.

> Operating Systems Win 2000 Professional, Win 2000 Server, Win ME, Win XP, Win Vista, Win 7, MS-DOS, LINUX CLI, Fedora 13, Yellow Dog, CentOS

PROFESSIONAL EXPERIENCE

Absolute Collection Service; Raleigh, NC

2008

• Data Entry & Commission Competitive Quotas

• Verification of HIPPA

• Customer Service - Inbound & Outbound Phone Calls

• Payment Collection via Credit/Debit

• Bilingual Patient Consultation

IBM PC Assembly

IBM; Raleigh, NC

2000

• Motherboard Installation/IDPE Plugs

• Memory/Hard Drive/CD ROM Installation

• Modem/Wireless/Video & Sound

• Software Diagnostics

• Troubleshooting & Repairs

Acatel Mainframes Assembly Line

Raleigh, NC

1999

• Motherboard Soldering & Chip Installation

• New Strategy Development

• Quality Control & Testing

CERTIFICATIONS AND TRAINING

> CCNA Dec. 2012

> MCSE (not certified)

> A+ (not certified)

> Solid Works (not certified)

EDUCATION

Wake Tech Community College

CCNA Dec. 2012

RHCE May 2013

CCNP Dec. 2013

REFERENCES

Ho Sang Yu Career Classmate 919-***-****

Pamela Paul CCNA Instructor 919-***-****

Shawn Folsom Career Classmate 919-***-****

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