Administrative Assistant Customer Service

Susan K. Hibbert

Mobile 714-***-****

Summary of Qualifications:

. Thirteen years of retail customer service expertise

. Twelve years of phone center knowledge

. Eight years of administrative office experience

. Excellent communication and troubleshooting skills

. Personable, punctual and reliable

Work Experience

2011 to 2012

Haynes and Boone LLP

Service Support Clerk

Mail collection and distribution, order and stock office supplies

Prepare conference rooms, kitchen and break room, and receptionist

relief

Handle fax and scanning assignments, assist with various office

projects

2009 to 2010

Horizon Consulting Incorporated

Endorsement Technician

Verifying and endorsing Housing and Urban Development home loan

documents

2008-2009

OfficeTeam / Apple One Staffing Services

Temporary general office assignments

Receptionist, file clerk and Administrative Assistant

2005-2008

Regenesis Biomediation Products

Receptionist / Administrative Assistant

Handling inbound calls, data entry,

Processing client credit applications

Outgoing shipments for USPS Express Mail, UPS, FedEx

Mailroom, filing, faxing, and copying

Experience with Cash Handling, Retail Sales, Windows XP, Microsoft Word,

Microsoft Office, Outlook, Excel

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