Engineering Software

Troi Ho

*** ***** *** *** *****, San Jose, CA ***16

408-***-****, *******@*****.***

Objective

Seeking a challenging Quality Engineering position where I can utilize my

strong programming skills and experience to improve the business

products.

Technical Experience

Language: Visual C/C++, MFC, Object Oriented Programming, PL/SQL,

Perl, Ruby, and HTML

OS: Linux Enterprise AS 3, CentOS, Fedora, Windows

NT/2000/XP/Vista/7, and DOS

Network: LAN, TCP/IP, Telnet, SSH, Cygwin, and VPN

Utility: Wireshark, Firebug, CVS/SVN, and Perforce

Work Experience

Tellme, Mountain View, CA 7/2008 to 5/2012

Software Developer in Test

. Implemented and maintained many test scenarios using Ruby on

Selenium and Perl scripts.

. Developed and improved on various features: Privilege/Call Search

Outbound/Reporting & Trending generation.

. Filed details Bug using Bugzilla and ongoing features issues.

. Wrote test cases using Ruby on Rail framework for feature Telephony

and Error Audio.

. Automated and manual testing on browsers: IE6, IE7, IE8, and Firefox

3.

. Created Perl script to automate test scenarios for VAD via API.

. Executed many MySQL queries using Ruby and Perl Scripts.

. Utilized SVN/CVS to save all new and modified codes and program

scripts.

Infoblox, Santa Clara, CA 11/2005 to 5/2008

QA Software Engineering

Functional Regression Automation Testing

. Improved product stability on product DNSOne 1200/1000/550/500.

. Maintained and deployed hundreds of tools and test cases on

automation testing via API Testing.

. Managed a team of 5 offshore QA in China.

. Knowledge of DNS/DHCP/TFTP.

. Worked on DNS/DHCP/HA Failover/Zone/Resource Records/Authentication.

. Implemented heavily in Perl script and some Python in Linux

environment.

. Utilized Bugzilla to track all bugs and top project issues.

. Utilized CVS and Perforce to save all new and modified codes and

program scripts.

. Utilized Linux OS environment.

SilkTest

. Implemented over 400 test cases in 6 months.

. Merged and debugged various test cases.

. Modified test cases to reflect GUI change.

. Filed various bugs on the base of GUI malfunction.

. Created SilkTest classes for new GUI panels.

. Utilized on Windows XP environment.

Beatware, Redwood City, CA 5/2000 to 9/2001

Software Engineering

. Manipulated and updated data at runtime using multi-thread and WIN32

API.

. Collaborated with other team members to solve technical programming

issues and critical bugs.

. Developed software modules for e-Picture Pro, eZ-Motion, and

PowerMovie with Visual Studio.

. Designed and enhanced GUI dialogs with MFC and Drag & Drop for the

bug tracking system.

. Improved monitor server C++ source codes for optimization and

performance with Purify, Quantify, and CVS applications.

. Implemented and modified Mac GUI using CodeWarrior.

. Created survey features onto product using email capability.

. Traced and resolved critical bugs in C source codes for PowerMovie.

. Improved stability and usability of C++ codes e-Picture Pro.

. Installed Window NT/2K and Visual Studio, CVS, Purify, and Quantify

applications.

. Worked as Internship while attending College.

Education

Bachelor of Science in Computer Engineering, San Jose State University,

San Jose, California

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