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Manager Customer Service

Location:
Jacksonville, FL
Posted:
December 11, 2012

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Resume:

JAN DAUTH

*** ***** ****** *********

Ponte Vedra Beach, FL 32082

904-***-****

********@*****.***

SUMMARY OF QUALIFICATIONS

Thorough understanding of accounting principles, practices and tax law. A proven track record of achieving

sales goals and meeting strenuous deadlines for daily retail operations - including marketing and merchandising,

purchasing and ordering, as well as employee and vendor relations. Excellent presenter, communicator and

team player capable of identifying and providing solutions that meet client’s needs. Professional attitude with

strong ability to multi-task and adapt to changing situations.

EXPERIENCE

Black Tie Formals - Owner/Manager

Jacksonville Beach, FL 1996 to Present

• Maintain daily operations of busy bridal and formalwear store. Including all accounting, payroll,

accounts payable/receivables and federal and state tax filings.

• Educate and train employees for proper measuring, sizing, and timely ordering techniques of men’s

and women’s formalwear.

• Purchase bridal, prom, and formal gown inventory.

• Maintain, organize and alter in store tuxedo inventory for rental.

• Produce client loyalty through product marketing and customer satisfaction.

• Design store displays as well as booth displays for bridal shows.

• Arrange and coordinate fashion runway shows at bridal and charitable events.

• Create online and print marketing campaigns.

Bounty of Atlantic Beach - Owner/Manager

Atlantic Beach, FL 1996-2008

• Handled all aspects of employee management for two store locations.

• Purchased gifts, stationary and home decor inventory.

• Created custom party and wedding invitations.

• Maintained full service men’s formalwear rentals.

Phillips, Bohn and Durden CPAS - Tax Accountant

Jacksonville Beach, FL January 1996 – April 1996 (Temporary Position)

• Prepared individual, partnership and corporate tax returns.

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First Coast Travel Inc. - Travel Agent

Jacksonville Beach, FL 1993-1996

• Prepared and reconciled ARC commission report.

• Arranged all aspects of corporate, group and individual travel.

• Priced, packaged and sold worldwide cruises and tours.

• Created customer satisfaction through customizing travel according to individual customer needs.

Mi Casa Café - Owner/Manager

St. Augustine, FL 1990-1993

• Managed all phases of a medium sized restaurant with annual sales in access of $500,000.00 and 10

employees.

• Increased sales of previous owner by 25% in the first year by improving menu, entertainment and

customer service.

Rauch, Witt & Company - Senior Staff Tax Accountant CPA

Newport News, VA 1988-1990

• Prepared complex corporate, partnership, trust and individual tax returns.

• Developed tax projections and performed individual tax research projects.

• Recommended tax saving strategies for clients.

Goodman and Company - Staff Tax Accountant

Newport News, VA 1987-1988

• Compiled financial statements.

• Assisted Auditing Department with audits.

• Prepared corporate, partnership and individual tax returns.

EDUCATION:

Licensed CPA, State of Virginia 1988

William and Mary School of Law, Williamsburg, VA

Post-graduate study in Tax Research

Christopher Newport College, Newport News, VA

Bachelor of Science in Accounting

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