Customer Service Medical
Resume:
Deborah Gatling
Waterbury, *****, Connecticut, US
Mobile Phone: 203-***-****
Secondary Phone:
E-mail: *.*******@**********.***
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OBJECTIVE
Would like to work in fast-paced, friendly, innovative atmosphere,
affording customer contact and personal growth.
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WORK EXPERIENCE
Medical Transcriptionist/Editor
March 2008 - September 2011
Spheris Corporation/Medquist | Franklin, TN
Healthcare Services
Online transcription and/or editing documents for Scripps Health Services.
Same as below.
Same as below.,
Medical Transcriptionist
July 1992 - May 2007
St. Mary's Hospital | Waterbury, CT
Healthcare Services
Transcribed diversity of medical reports in a teaching hospital.
Responsible for the training of new employees, operation of office
eqiupment; i.e., printers, copiers, etc. Performed clerical duties on
weekends, answering and transferring calls.
Main duties were to transcribe diversity of patient reports by various
doctors in a timely manner. Responsible for baseline of 1250 lines per day,
maintaining statistics and operation of office equipment. Also responsible
for notifying doctors of discrepancies in reports, such as medication
errors, patient demographics, etc.; and, on occasion, assisting physicians
in operation of dictation equipment. Assisted department supervisor in
training of new hires. Some filing. Had to have knowledge of all
transcription equipment and ability to learn new programs as they were
implemented.
Medical Transcription, clerical, Bookkeeping in the remote past, Data
Entry, Word, Excel (some),
Account Reconciler
January 1986 - April 1990
Administrative Consultants | Waterbury, CT
Business Services - Other
Outsource service for CIGNA Insurance Company.
Reconciliation of premiums payable and received via Hyatt Hotel locations.
Duties included bookkeeping, developing rapport with account managers at
hotel locations, addition/deletion of new accounts and/or enrollees. Data
entry. Direct responsibility to department manager.
Company relocated and I was not able to do so.
Bookkeeping, operation of office equipment, customer support.,
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EDUCATION
Some College Coursework Completed, General Studies,
January 1971 - I have not graduated
Mattatuck Community College | Waterbury, CT
No longer certain of dates. General course of studies including Sociology,
Algebra, English Composition.
Certification, Medical Transcription,
January 1992 - June 1992
METC | Waterbury, CT
Start date is approximate. Trained in medical transcription, anatomy,
medical terminology, grammar. Graduated June 1992.
High School or equivalent, General,
September 1970 - June 1971
Board of Education | Waterbury, CT
Obtained GED from Waterbury DOE after completing equivalency course
sponsored by NOW, Inc., of Waterbury, CT.
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SKILLS
|Type. Write correspondence. Customer service. Transcription. |Intermedia|
|Quick learner. |te |
|Data Entry. Statistical typist in remote past for Waterbury |Intermedia|
|Farrell, Cheshire, CT. |te |
|Cost Clerk remote past, Waterbury, Farrell, Cheshire, CT |Beginner |
|Bookeeping, accounts receivable and payable |Intermedia|
| |te |
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INTERESTS
Books/Reading, Sewing/Knitting, Community Service/Volunteering, Music
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REFERENCES
Karen Starry
Professional
Charles Lee
Retired Warden, State of Connecticut Correctional Services
Personal
Bishop Roland Johnson
Pastor, Refuge Church of Christ
Personal
Contact this candidate