Service Equipment

ERIC P RICHARDSON

*** ******** **. ********, **-*4541 434-***-**** ***************@*****.***

OBJECTIVE

Establish a career with a company that will allow an opportunity to build on existing

knowledge in the field of Electronics Technology.

EDUCATION

2009-August 2011 Danville Community College Danville, VA

Diploma, Electrical Electronics Engineering Technology

Certificate, Industrial Electronics Principles

Certificate, Industrial Electrical Principles

Skills acquired:

Programmed Allen Industrial motor Soldered surface

Bradley PLC to controls, wired start mount components,

control robot, program stop and forward removing and

available for review reverse controls installing on circuit

boards

Electronic diagnostics variable frequency Trouble shoot

using oscilloscope, drives, Wired and components and test

meters, and advanced configured Allen wire OHMS Circuits

test equiptment Bradley variable

frequency drives

Industrial electricity Programmable logic Configure instruments

ac/dc circuits controllers using Hart

communications

Electric power Troubleshooting skills Make Ethernet wire

utilities, Programmed

and configured

Schweitzer

engineering labs

1989-1990 United States Army Survey School Fort Sill, OK

Certificate Received

1986-1988 Virginia State University Petersburg, VA

Studied Public Administration

EXPERIENCE

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Feb. 2011 – Oct. 2012 Ciena Linthicum, Md

Field Service Technician

Performs equipment inventory prior to installation

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Familiar with basic hand tools, able to climb ladders, able to mount

and insert equipment

Hanging cable, fiber, and steel .

Installation of integrated voice and data systems

AC power installations

Inside/outside the plant installations

Installation of Central Office equipment

DWDM, coaxial cable, fiber testing, MOPs, visios

Installation

Pre-delivery inspections

Installing new or refurbished equipment and control systems

Configuring and calibrating the equipment

Training the purchasers staff in the safe use of the equipment

Service

Carrying out scheduled maintenance checks

Cleaning the equipment, checking its performance,

Replacing or repairing worn or faulty parts.

Making adjustments and recalibrating equipment

Writing up maintenance reports on a laptop or hand-held pc.

Repair

Diagnosing and fixing faults on site

Fitting replacement equipment if problems cannot be put right

straight away

Returning faulty equipment to a repair centre for further tests and

repair work.

Logging repairs on a laptop or hand-held pc.

Module insertion into the equipment following ESD guidelines

Stencil, label and designates equipment for identification purposes

Assist Senior Testers in performance testing, diagnostic and

troubleshooting

General knowledge of SONET test equipment

Reads, interprets, and applies Engineering specs, prints, and

drawings

Uses tool and test equipment to install product for continuity, power

up, and grounding verifications

Performs power verification and power-up of equipment

Performs basic hardware testing in an out of service or in service

environment

Provides guidance to all sub-contractors on site and establishes their

primary responsibilities

Ensures resolution of issues from subcontractors and escalates as

required

Ensures third party suppliers' comply with Ciena and customer

requirements

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Adherence to Job Plan to enable successful completion of the order

within budget requirements

Completion of Job Closing activities as per customer requirements

Operates under predefined rules/standards

Communicates with Field Operations Management Team for

assignments, directions, and feedback

Escalates problems for resolution to Field Operations team

Updates site documentation as required

Follows quality and safety standards to meet Ciena and customer

requirements

Completes job administration duties as required

Interfaces with customer to ensure understanding of customer's

requirements

Jan. 2006 – Feb. 2011 Shorewood Packaging Danville, VA

General Service Worker

Assemble and disassemble ink units to cylinders on a press also

checking for viscosity

Sort and scan for defects on packages

Assemble and clean ink pumps and tubing

Aug. 2011 – Sept 2011 GDH Consulting Lowell, AR

Pull wire

terminate surface mount boxes

cut and apply panduit for cable

hang ties for wire

install taps

used precision measuring instruments

test equipment

variable frequency drives

circuit diagram and lay outs

1999 - 2005 UPS Danville, VA

Sorter

Sorted parcels according to routes and locations

Tracked and scanned unclaimed parcels

Detected defects and damaged parcels

1996 - 1999 Masonite Danville, VA

Plant Custodian

Plant hygiene/minor maintenance

Weekly chemical safety checks

1989 - 1993 United States Army Fort Polk, LA

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Field Artillery Surveyor

Gave coordinates for multiple launch rocket systems self propelled

loader launchers

Participated in stimulated field exercises

Operated the positioning and azimuth determining system

Measured distances with theodilites and plumbed positions

Hardship tour (Camp Stanley Korea)

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