Manager Customer Service

Name: Jose L. Alvarez Email: abgizi@r.postjobfree.com

Phone: 210-***-**** Cell : 210-***-****

Home Location: US-TX-San Antonio-78245

Experience :Total years’ experience: 20 Years

Managed Others: Yes Languages Spoken, Read & Write: English & Spanish

Job Categories: Manufacturing and Maintenance (20 Years’ experience)

Company Information

Company name: MacLellan Integrated Services 2/2008

Job Title: Contract Assistant Manager End Date: Present Managed Others: Yes (90) Most Recent wage: 49000 USD per year

Company name: Meiki Corporation Start Date: 5/2005

Job Title: Paint Assistant Manager End Date: 8/2008 Managed Others: Yes (350) Most Recent wage: 66,200 USD per year

Company name: Kyowa America Corporation Start Date: 2/1988

Job Title: Paint Lead Level II End Date: 5/2005 Managed Others: Yes (50 ) Most Recent wage: 52,000 USD per year

Education

School: IADE Major: Computerized system specialist

School: Rancho Santiago and Victor Valley College

Major: Management, Auto mechanic and Motorcycle

School: College del Aire Major: Aerologist

Accreditations and Certifications:

Toyota Production System, Defect Analyst, QC Circle, Kanban System, 5s, PDCA, 8D Methodology, Kaizen, Advanced Robotic Programming. Supervision, Visual Factory, Interpersonal Communication, Lead Development, Performance Appraisal, Hazardous Waste, The One Minute

Manager, Entrepreneur Lead in ISO9000. Plan and Responsiveness of Chemical Emergencies. 2 year of Military Education at Mexican Air Force as Cadet. C.P.R. and Basic First Aid certified (expired). Confined Space, Forklift & Arc Flash Safety Training. Toyota Safety Training

Desired wage: 55,000 USD per year

Desired employment type: Full Time

Desired commute: 50 miles

Desired travel: 30%

PAINTING OPERATIONS/ASSISTANT MANAGER, DEFECT ANALYST, PLANT ENGINEERING GROUP LEADER & PAINT LEAD LEVEL II

Production manufacturing, Defect Analyst, Plastic manufacturing and decorating, Plant Engineering

PROFILE 24 years in virtually all plastic manufacturing operations, with hands-on

production. Managerial and Supervisory responsibilities. TPS, ISO 9001 and 14001

certified team environments. Plant Engineering and Paint Department Production and Maintenance.

Skilled in paint application, defect analysis, troubleshooting and problem resolution; train and

supervise direct and indirect personnel, Supervise programing robots to paint plastic

parts (XRC controller from Motoman). Adherence to work order specifications, and

equipment maintenance on all painting equipment, 2K pumps, robots, paint

shutters, paint cells, and Pad Print Machines. Lead Kaizen projects. Produced

interior parts for BMW, Spoilers and Bumpers for Ford, Quilite Blocks for

Caltrans, Quality Inspection and Rework for Toyota Tacoma (fenders, spoilers

and bumpers) from Mexico (Kyomex) and from Japan (Nummi). Provide Plant Engineering, Paint Maintenance services, Lead Kaizen Projects, Defect Analysis to Toyota Texas as an In-site Supplier.

EMPLOYMENT AT MACLELLAN INTEGRATED SERVICES

PE & Paint Maintenance Group Leader 2/2008- 12-2008, promoted to Contract Assistant Manager 1-2009 to Present

Support overall activities to launch MacLellan taking over the Industrial Cleaning and Maintenance Activities in Toyota Texas as an In-site Supplier.

Responsible for Plant Engineering work order completions by planning, organizing, controlling and motivating cleaning and maintenance personnel in a daily basis covering 24/7 activities and supporting in Toyota production by maintaining all equipment functioning properly; not only the PE but the Painting equipment as well. Report Key Process Indicators. Responsible of efficiency is above 100%. Lead Kaizen activities. Root cause and countermeasure systems and equipment failures. Daily defect analysis.

Lead defect analysis team and Kaizen activities.

Developed Quality Inspection Industrial Cleaning WIS, Check sheets, & Train Team Members.

Developed Stamping Industrial Cleaning WIS, Check sheets & Train Team Members.

Supported Body Welding Industrial Cleaning to develop WIS, Check sheets & Train Team Members.

Supported Paint Industrial Cleaning to develop WIS, Check sheets.

Supported Plant Engineering Maintenance to develop WIS, Check sheets & Train Team Members.

Developed Quality Assurance Maintenance WIS, Check sheets & Train Team Members.

Supported Paint Maintenance to develop WIS, Check sheets & Train Team Members.

Developed the Sludge Management System for the Paint Department.

Developed the Filter Management System for Paint, Plastic and Plant Engineering areas.

Developed Management Systems for the Robot Cover & Paint Jigs Cleaning and Zinc Usage.

EMPLOYMENT AT MEIKI CORPORATION

A mold injection machines manufacturer, plastic manufacturing and decorating

company, with five other Factory branches in Atsugi, Kanagawa, Ichinoseki

Japan, Wales U.K., Kuala Lumpur Malaysia, and five offices branches in San

Diego, Detroit U.S.A. and, Shinetsu Japan.

Paint Assistant Manager 5/2005- 8/2007

Plan, Direct, Delegate and Coach the work activities and resources necessaries to

manufacturing in accordance with cost, quality and quantity specifications:

Responsible for all painting operations, including setups/teardowns, basic

equipment maintenance, work-order completion, and adherence to quality-control

standards.

Train and supervise 350 employees at all different areas of production 24/7 day

a week.

Coordinate man power and materials to meet or customer requirements.

Responsible to select material providers that meet company and customer

necessities.

Develop new colors and finishing techniques to support customer new products

development.

Order supplies and submit orders for equipment/tools, such as manual and

automatic painting equipment parts, safety equipment for employees.

Responsible to design and approve paint and print jigs along with the clichés respectively.

Responsible for continuous improvement projects at the paint department.

Coordinate all hazardous waste handling and disposals.

Set up robotic activities schedule.

Held monthly safety meetings to review accident rates and prevention measures.

Coordinate all preventive maintenance activities for Infra red and convection ovens, boiler, dry and water wash spray booths, automatic mask washer, air shower, pad print machines, hanging and belt

conveyors, paint pots and diaphragm pumps, manual and automatic spray gun, Motoman Up-20 and Fanuc P200E robots, paint kitchens, cool down and flash off tunnel, anti-static ports, heat, sonic and press machines, air make up and air conditioning units, humidifiers, chemicals for boiler and water wash spray booths, and water softeners system.

* Developed an employee's performance indicator to improve quality at work and increase efficiency of peers.

*Developed all techniques to produce 2 tone paint TV frames at MEIKI Corporation.

*Developed all techniques to produce high gloss 2 tone paint TV frames with

manual and metal masking.

*Designed all techniques to work with metal mask washing system to produce 2

paint tone TV frames.

*Designed a new paint equipment lay out to create a clean room condition.

*Lead 5s and Kaizen activities.

* Part of ISO 9001 certification, 8D, and Customer Service implementation team.

* Reduced Defective ratio and increased productivity at all paint and finishing

areas.

EMPLOYMENT AT KYOWA AMERICA CORPORATION A injection plastic manufacturing and decorating company

Paint Lead Level II 2/88-5/05

Plan, Direct, Delegate and Coach the work activities and resources necessaries to

manufacturing in accordance with cost, quality and quantity specifications:

Supervise Painting Operations and Responsible for all Finishing and Painting

personnel activities train employees, developed new techniques of paint

application, assembling and painting processes. Part of a team to improve

company's efficiency improvement (quantum leap project) 5s, Mudatori,

implementation.

* Lead Kaizen projects for the past 9 years.

* User of PDCA, Kanban, 5s and Taguchi Methodologies.

* Experience in Wet Paint Application with Conventional and HVLP Equipment.

* Knowledge to apply paint from smooth to texture, from low to high gloss

finishes, from Mono-coats to 2K paints, 2 tone paint finishes, soft feel

finish, UV paint, water and solvent born coatings, from manual to automatic

paint applications, from turbo and compressed air and hot pots to 2k pumps.

User of clean room with hepa filters class 100,000

Test new paints and make them work to meet customer necessities.

* Responsible of Toyota reworking painting parts (developed techniques of

buffing and touching up processes to train operators)

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