Customer Service Administrative Assistant
Resume:
Nar Karakashian
Scarborough, ON M1W 1T2
*******@*******.***
Home: 416-***-****
Mobile: 647-***-****
Profile
A hard working, self-motivated individual, with years of experience in
a professional work setting. Having worked as a receptionist,
administrative assistant and telephone interviewer, I am comfortable with
communicating via telephone, data entry, completing tasks efficiently,
following instruction, working well within a team and multi-tasking. I have
also worked in the customer service field, and possess excellent inter-
personal and written communication skills.
Objective
To secure a full-time position, where my rigorous work ethic will make a
valuable contribution to the company.
Education
2011 - Bachelor of Arts, Honours - English, York University
Experience
Desjardins Securities
Administrative Assistant
March 2012 - June 2012, October 2012 - Spring/Summer/Fall Term
. Assisted in all aspects of transitioning the book of business, for
investment advisors.
. Filled in new client application forms.
. Cross referenced stock listings, to ensure they correlate with one
another.
. Entered data into computer.
. General reception duties: filed, faxed, mailed and photocopied
documents, as needed.
Private English Language Tutor
2009 - Present - Intermittently/Part-Time
. Teach English spelling, grammar and essay writing, to friends and
family members.
. Edit work and provide input, to help improve writing skills.
Kantar Operations
Market Research/Telephone Interviewer
2007 - 2009
. Made outbound calls to companies and households.
. Conducted studies on AIDS and Parkinson's disease, in the gathering of
information to help fund research.
. Scheduled call backs, and entered comments into computer.
First Associates/Blackmont Capital Inc.
Administrative Assistant
2003 - 2005
. Updated client application forms.
. Answered and directed client phone calls, to the appropriate parties.
. Entered data into computer.
. General reception duties: filed, faxed, mailed and photocopied
documents, as needed.
ABC (Active Body Rehabilitation Centre)
Receptionist
March 2002 - October 2002 - Spring/Fall Term
. Made outbound calls and answered inbound calls, to assist patients as
required.
. Booked patient appointments.
. Entered data into computer.
. General reception duties: filed, faxed, mailed and photocopied
documents, as needed.
Volunteer Experience
. Human Rights and Poverty Eradication Committee (York University) -
Activist, 2006 - 2008
. Santa Claus Parade - Costume Distributor, 2000
. North York General Hospital - Filing and computer work, 1999-2000
. Santa Claus Parade - Costume Distributor, 1999
Additional Skills
. Written and verbal communication skills
. Telephone etiquette
. Organizational and interpersonal skills
. Customer service background
. Team player
. Detail oriented and analytical thinker
. Proficient in Microsoft Word
. Microsoft Excel
. Microsoft PowerPoint
. Microsoft Outlook
. Fluent in Armenian
References
Available upon request
Contact this candidate