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Customer Service Sales

Location:
Houston, TX, 77048
Posted:
December 08, 2012

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Resume:

Lisa Davis

***** **** ***

Houston, *****, Texas, US

Mobile Phone: 713-***-****

E-mail: *********@*****.***

Lisa Davis

***** **** *** *******, ** 77019 Cell (7)320-0886

JOB OBJECTIVE

To obtain long term employment with growth potential with your organization where I may fully and effectively make immediate contributions in facilitating the achievement of company goals.

EXPERIENCE

Summary of Work History

Majority of work experiences have been in a Clerical / Customer Service Representative capacity. Have also worked in Retail Stores and in Telemarketing.

Work-Related Experiences

Assistant Manager Orion Real Estates Houston, Tx

1/06- present

Customer Service Hewitt Associates Woodlands, TX

8/05-12/05

Cashier Dollar Tree Houston, TX 12/03 - 8/05

Customer Service Rep Trilegiant Houston, TX 11/02 - 04/03

Telephone Surveyor Market Segment Group Miami, FL 10/00 - 08/02

Customer Service Rep Herman Electronics Miami, FL 11/99 - 02/00

Telemarketer Precision Response Corp. Miami, FL 12/98 - 08/99

Specific Tasks Performed

Providing extensive Customer Service and various type related services

Handling inquiries over the phone, record keeping, and file maintenance

Handling Inbound calls taking orders reference requested merchandise/services.

Extensive Data Entry Enter orders into computer with pertinent customer/product information, set up new accounts, canceled orders, and faxed order confirmation

Operating various office equipment and taking messages

Telemarketing Outbound calls working on AT&T Universal card account

Cash Handling of large sums of monies and greeting customers upon entry to business

Data entry of pertinent information to customer accounts / files, sales and changes made to existing accounts

Inventory Control, Inspection of goods and merchandise, and ran errands

Performing all aspects of office! clerical responsibilities

Sales, Marketing, and Solicitation of funds from Charities

PROFESSIONAL SKLLS / STRENGTHS

Clerical Skills Office-oriented, Data Entry, Typing (40+wpm), Operate Multi line phone, Alphabetic & Numerical filing, Faxing, Xeroxing, Processing Mail, & Taking Messages

Excellent Interpersonal & Customer Service Skills and very Detail Oriented

Computer Skills Familiar with various software (attending school in this area)

Outstanding Telephone etiquette and Sales abilities

Can work equally as well independently or as a Member of a Team Experience working with Highly Confidential information

Excellent Communicative (both Orally & Written) and Organizational Skills

Self Motivated, Highly Responsible, and Good Representative of Organization

Experienced Telemarketer and Cashier who learns quickly & takes pride in a job done well

EDUCATION

Everest Houston, TX

Study: Medical Billing and Coding 2010

H-Tech Houston, TX

Study: Microsoft Office Specialist 04

NCI Houston, TX

Study: Child Development 03



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