Lewis R James
**** ****** **. ********, **. ***07• **************@*****.***• 530-***-****
I T Professional
Technical professional with a career in computer technology. Experienced technician with ability to balance technical issues and business management. Cultivator of positive customer and business relationships.
Areas of Expertise:
Avid interest in current state of the art computer technology.
Providing time and money saving solutions for business.
Staff training and development. Knowledge of PC software/hardware compatibility specializing in Microsoft Windows environment.
Computer troubleshooting and repair. Communication skills demonstrated by extensive customer service technical assistance.
Experience
Remote Support Tech, Nerds On Call, June 2012-October 2012
Student, Shasta College, 2010-2012
• CCNA Program
Owner and Lead Technician, Atls911PC 2007-2010
• Served the people of Atlanta with all their Computer hardware and software needs.
Double Agent, Best Buy Geek Squad, Atl. GA. 2004-2007
• Employee of the month Jan. 2005
• 4 promotions in 3 years
• Highest sales in district 8 Months running
Squad Leader, US ARMY, FT. Bragg NC. 1998-2004
• Airborne
• Combat Lifesaver Course
• Management Workshop
• Combat Infantryman Badge
• Good conduct Medal
• Honorable Discharge x 2
• The Army Commendation Medal
• Team Leaders Course
Education
• Foothill High School, High School Diploma, Class of 1998
• Shasta College
Additional Knowledge
• In depth knowledge of video games, PC games
• Proficient in Microsoft Office products
• In depth knowledge of Microsoft Windows XP, Windows Vista and Windows 7
• Networking
1701 Manter Dr. Anderson, CA. 96007• **************@*****.***• 530-***-****
References
1. Alyssa Beard
Anderson, CA. 96007
2. Richard Allen
Redding, CA.
3. Kirtis Vanderbeck
Anderson, CA. 96007